ENVY Makeovers LLC

by 8. Wedding was at 11. One of our girls had a problem getting there by 5 since she was helping her husband with recent medical issues that had arisen a week before the wedding. We asked her to start our makeup and do that girls hair when she arrived. She said "once I unplug my curling iron, I dont plug it back in". Needless to say she never got her hair done. One of our other flower girls didnt make it in time. I paid for both who didnt get their hair done with no reimbursement. She claimed all our hair pictures were the same but they wrrent. She just made them all the same. VERY DISAPPOINTED.

assistant and allotted 4 hrs to get ready and we were done early!

d the best communication out of any of my vendors. She and Antoinette arrived on time and were ready to go. Everyone looked beautiful. I also really enjoyed her work because she was one of the few artist that I felt like highlighted people's beauty and did not try to make them a different person. 10/10 would recommend her to everyone.

akeup was waterproof and handled all the happy tears perfectly. I would definitely reccomend her and her team to anyone needing makeover services!!

ids, and came to our site for no extra charge even though we were housed at an island beach house. Beyond all this, she was personable, down-to-earth, professional, and exceeded expectations in every capacity. Lovely woman, exceptional hair and make-up artist, a pleasure to work with. Thank you Adrienne for making us all feel gorgeous on that special day.

t a sample of what I wanted my hair to look like, but they chose to just do whatever they wanted. The owner does not care at all to make things right. Terrible business.

, and caused me to be almost 2 hours late to my wedding. I sent a picture to Adrienne with what I wanted my hair to look like for my big day, and she assured me that it could be done by her employee. Unfortunately, what I received was a complete mess and even Adrienne agreed that her employee did not get it right. It was bad enough that I literally broke down crying mere hours before my wedding, and my sister, who has no experience with hair, ended up having to do my hair for the ceremony. On top of this, I was assured that hair and makeup would be completed for my wedding party by 4pm, as we had to be at the venue by 4:30 for pre-wedding photos. They didn't even start my makeover until 4pm, and we didn't end up leaving for the venue until well after 6pm (which is when my ceremony was supposed to start). This caused our wedding to start more than an hour and a half late, all do to the incompetency of her employees. In the end, none of the 4 bridesmaids were happy with their hair, and even though they were supposed to all be the same style they ended up completely different. Apparently the hair stylist will literally just do whatever she feels like, and I guarantee that it will NOT be what you pictured or what you tell Adrienne you want. I communicated my grievances to Adrienne, and let her know that her employees ended up costing me and my husband hundreds of dollars due to missed time at the venue and missed pre-wedding photography. Her best offer was a credit for future hair and makeup by her company, which I wouldn't even dream of doing business with in the future. Please book your hair and makeup with the assumption that you're going to get what you pay for--even though they're priced relatively low, you're NOT going to get what you ask for.

ould be the case. I agreed to have and pay for a trial, based on the condition that I would be working with the same stylist on my wedding day. After having and paying for the trial, the contract was sent to me with the wrong date. Adrienne had confused me with another bride that she was working with, and it turns out that the stylist was not going to be available on my wedding day. It was an honest mistake, which was not an issue until I realized that I was not going to be offered an acceptable solution. Adrienne's solution was to offer to come from Atlanta on my wedding day to do my hair and my makeup, but she would not be able to provide me with a trial. I told her that was not acceptable, and asked what the next step was. She could have refunded the money I paid for the "trial," or offered to waive the trial fee with another stylist that would be available on my wedding day. When I contacted her about a refund, she refused. The stylist that did my hair and makeup (Samaria), was lovely, easy to work with and did a wonderful job, but the fact that business owner cares little about customer satisfaction, unfortunately overshadows everything else. I wish I had looked at the reviews on this site first and saved myself a lot of stress and money.

onality was enchanting. I will more than likely use her again for another event. Everyone was pleased which made my day even more special.

d which I had no problem doing but on the day of my wedding first off my make up was not done in airbrush and my hair was horrible. My sister never got extensions put in due to time and none of my flower girls were down. Adrienne was completely unproffesional when I reached out to her about all the issues we had that is when she said she would not refund anything.i had a very large wedding party and other family getting there hair a make up done it was a disaster ruined my wedding morning completely

deposit via PayPal and also listed the specifics we discussed on the invoice. Adrienne even set up a trial because it is free when a deposit is placed. Needless to say, I assumed that everything concerning the wedding stylist was handled. Fast-forward to the week of my wedding and my wedding planner is unable to get in contact with Adrienne. When Adrienne does get back to my wedding planner it is to say that she doesn’t have a stylist available on my wedding day. However, she would find someone and get back to us. (I saw the “casting call” for my wedding on Model Mayhem.) When Adrienne called back to say that she had found someone, I was elated. (Eventhough, she wouldn’t disclose the person’s name or phone number.) On the day of my wedding, Adrienne TEXTED my wedding planner to say that the stylist had an emergency and couldn’t make it. As you can imagine, this sent my wedding into a tailspin of epic proportions. The timeline was completely off. My cocktail hour was more like cocktail minutes, I had to pay extra for the limo and the string trio, I missed out on picture time. (I won’t continue because if you are planning a wedding then you know what happens.) To make matters worse, Adrienne TEXTED me to tell me that I would be receiving a refund and to have a good day. She forgot the apology but, I’ll settle for the refund that I have yet to receive 264 days later. I have tried to contact Adrienne via phone, email, text and Facebook. She has yet to respond to me in any way shape or form. Every time I call, she sends the phone to voicemail. I was hoping not to have to write this review. I was hoping I could say Adrienne is a sound businesswoman, who rights her wrongs. I just hope that this review stops potential customers from being scammed by Adrienne. I urge you to do your research on Envy Makeovers LLC beyond these wedding sites. Don’t let a few positive reviews cloud your good judgment. After my research, I found that basically your need for services can and may outsourced to WHOMEVER is willing to work within the budget. These people that are found could be from any walk of life. You are letting people into your home and lives based on Adrienne who is flaky and texts. Ruuuuuuun!!!!!

uld turn out fine. I find my before picture in her instagram and she took the worst possible picture with the worst possible angle. I sent her an email nicely asking if she would take it down and she refused. Adrienne was really nasty to me and unprofessional and basically said that mia can do what she want. Part of having business is having trust with your clients. So I advise not to work with them, they're really nice when they want your business but once they take your money if anything goes wrong then they're the worst to deal with.

eceived the photos and stated she would send them to the hair stylist. On the day of my trial the hair stylist showed up unprepared due to the fact that no pictures were ever sent to her from Adrienne. Next came my wedding. Again, contacting Adrienne to not only add more bridesmaids onto the contract for both hair and makeup (several months before my wedding) and asking for an updated time frame for the wedding day which she confirmed 10am start time. About 2 weeks before my wedding I sent Adrienne more photos for the hair stylist. Explained I needed them to be sent so stylist was prepared. Was assured they would be. On the day of my wedding not only were the stylists over an hour late (they showed me an email from Adrienne stating start time was changed to 11am without my consent) but Adrienne also never sent the pictures of what we were requesting. Adrienne refused to give me the girls contact info after I requested it stating that the client can't have direct contact with the stylists. On my wedding day when the stylists were late I only had adrienne's email address to turn to. After emailing her several times she stated that she was on a wedding herself that day and would get ahold of the stylists for me. Once the stylists showed, they stated that they asked Adrienne for my cell phone number and Adrienne refused to give them my contact info so they could call me to tell me they were on their way. Extremely dissatisfied with the company. Especially Adrienne. I would not recommend using this company.

plained to the booking agent, Adrienne, that I live in Nashville and my engagement photos would be here but my wedding would be in the mountains, an hour and a half from Nashville. I gave her the addresses of the engagement session and the wedding venue asked her flat out – and I have emails to prove it – if the price of $150 would be the same for both sessions and she said yes, TRAVEL IS INCLUDED IN THE $150 PRICE. I booked Envy Makeovers for my engagement photos on 10/20/13. The quality of service was good. On 10/22/13, I paid a $50 deposit to book the same artist and reserve my June wedding date in her calendar. Only after paying the $50 deposit was I then informed by Adrienne that the artist required an extra $50 for travel. I sent an email back to Adrienne – again, I have all of these emails to prove these interactions – showing in quotes what she had told me on 9/8/13 about the travel being included in the $150. She said she didn’t realize it was so far away. Either she didn’t read my emails clearly or she doesn’t communicate to her artists. It was very upsetting. She told me she could comp me another makeup trial with an artist in the area of the wedding venue or I could get my money back. I told her I’d like to go with the complimentary trial with another artist (it was already the end of October and every other makeup artist I’d contacted were booked full for my date in June). Adrienne told me she was traveling today and she would get back to me with an artist and pick a date but she never did. The last email I got from Adrienne was on 10/24/13. I have continued to contact her requesting my $50 refunded. I have not even gotten a reply email. Do not hire this company. I don't want anyone else to have to go through what I'm STILL going through, four months AFTER my wedding :(

ompany took care of all the arrangements. It was great!

company that comes to your hotel, and for the most part had good reviews. The biggest issue is the owner of this salon-on-the-go. She wants a deposit for everything and in return won't let you talk to or give you any information on the actual person coming to do your hair and makeup. The person who showed up to my hotel room on the morning of my wedding was far from what I call professional. Her hair was a ratty mess, no makeup, and sad to say awful skin. It was my worst nightmare come true. Her products were cheap, and her makeup brushes were dirty. My hair looked like crap when she was "done" so we asked her to re-do it. Due to her unprofessional standards, we ran out of time to do one of my bridesmaids makeup. She had to run down to the salon at the hotel and get it done before it was too late. I felt awful and embarrassed. My friends traveled from across the country and I wanted to treat them to something special. Far from anything special. Wish things would have turned out differently, but that's not the case. On a more positive note, my makeup was good. I received a lot of compliments on it, and it photographed well.

I had envisioned and the makeup lasted all day long!