Encore Professional DJs

a form for all of our music requests. The form only allowed for 50 songs total for cocktail hour, dinner, and reception. My fiancé and I had a specific playlist for cocktail hour/dinner that we wanted (mostly 40s music) and had worked really hard on songs for the dancing. I also had a piano version of a song that I purchased from the pianist for walking down the aisle. I couldn’t find anywhere to send links or upload anything so we sent a message in our online portal asking to set up a call and explained what we were wanting. He just replied to put the songs in the form. Finally, we were able to get him to agree to a call. He seemed upset that we wanted a specific playlist for cocktail hour (he said he usually plays a range of today’s top hits, which we were not ok with). We also told him (and wrote in our form) that we wanted the multigenerational dancing music to be played first at the reception to get everyone dancing and then get to more of the 2000s later in the night when the older crowd gets tired. Remember this because it’s important. We finally figured out how to get him links and everything, but we left the call feeling uneasy. Cut to the day of the wedding. There was some little stuff, like he forgot the lapel mics, so our officiant had to hold a mic for the ceremony and the ceremony music was incredibly quiet. We also had to wait a good 15-20 seconds in silence after kissing and being declared as man and wife for him to play our recessional music. For our grand entrance, we had Baba O’Riley as our song and asked him to tell everyone to turn their phone flashlights on, just like at an Avs game between the 2nd and 3rd period. Right before the grand entrance started, he came to check in with us and we reminded him again to ask everyone to turn on their phone flashlights. Unfortunately, he didn’t do that and the music was so quiet, it was nothing like we’d asked for. For the reception, he wasn’t mixing any music. A song would play for the entirety and then we’d have a few seconds of silence before another song came on. After the first two songs, I looked at the DJ table and he wasn’t even there. This really disappointed me. It seemed like he just hit play and left. This next part was insane. My mom asked him to play more multigenerational music (he hadn’t followed our request and started off with 2000s hip hop, so the dance floor cleared quickly). He told her no requests. When she told him that it was in our instructions to him and that’s what we wanted, he got pissed, unplugged the speakers and lights and stormed off. So we were without music and lights while our coordinator found him. When he did come back, he again hit play on a playlist and left. I have pictures to prove that he wasn’t at the table. Eventually he came back, but wasn’t playing the music on our list, so my fiancé spent the entire night requesting songs to play next to make sure it was good. Then, an hour before our reception ended, he told us it was the last song. Our coordinator had to physically show him our contract with the timing for him to agree to keep playing. Plugging our phone in and hitting play on Spotify with the fading turned on would’ve been better. George was unprofessional, incredibly difficult to communicate with, set in his ways and rude.