Emerald Cleaners

ack. I look forward to keeping my dress preserved for many years. The customer service was terrific. They met the timeline that was set to preserve my dress.

I only recommend Emerald Cleaners.

new! Also, greatest part is, they pick up and deliver your dress for you! Couldn’t be easier!

top front part of my dress in the box! The idea of receiving a sealed, opaque box with who knows what inside scares me! You can trust that your dress is always in very capable hands at Emerald Cleaners.

-in dirt and grass stains. I was so worried that waiting so long had permanently damaged it. I received back a beautifully clean dress that looked like the day I bought it. It was presented in a clean box completely sealed off from the elements and came with a muslin bag for extra storage protection. Joe explained everything done to preserve it and gave great storage tips. It will look like it does now for decades and decades! I can’t thank Emerald Cleaners enough for the great cleaning and restoring job they did. Trust them to take care of your dress.

y skeptical that Emerald Cleaners would get it to a condition where anyone would find acceptable. When I tell you the dress looked brand new is an understatement! The dress was pristine…it was returned to me in a beautiful muslin bag allowing the fabric to breathe and the bodice was nicely supported by a special hanger which contained a molded cup to preserve the shape. With this presentation, putting together pictures which I posted on a wedding dress site was super easy and my gown sold right away! Hands down, go to Emerald…they will take care of your dress regardless of it’s condition and make it brand new again :)

ing to their store location wasn't the easiest for me. Tara was my main contact and she was always very attentive via text. I asked her to send me pictures of my cleaned gown before they put it in the preservation box, and they gladly obliged. I also had my blusher veil and cathedral veil cleaned and preserved (veils aren't preserved in the same type of box as the gown), and overall I was very happy with how the gown and veils looked. I highly recommend Emerald Cleaners!

to have it preserved. Again, I experience wonderful customer service and they did a wonderful job with her dress. Her wedding was on the beach, which meant her dress collected all sorts of stuff in the hem. They were able to treat the hem of her dress to get all the twigs and debris out of the bottom.

explained very clearly before and after I picked up my gown. Joe and his staff do a wonderful job of explaining the best way to store the box and also were generous and gave me a discount on their services. Overall, I couldn't be happier- it was a pleasure to trust Emerald Cleaners.

that is done to clean and preserve your gown! I had my dress picked up from my office parking lot, sent in for cleaning and preserving, and then dropped back off at my office. It was so easy and convenient! My dress is in a nice box with a little window now and I know that one day if I take it out again it will be brand new!

alterations and the incredible price I paid... I have heard of brides paying pretty extreme amounts for tailoring and Emerald has always been super reasonable and willing to work with me. Just picked my gown up from being cleaned and noticed all the little touches of extra care that make Emerald stand out. HIGHLY recommend for all Tailoring and wedding gown cleaning and preservation!

eady to preserve it. Emerald Cleaners is NOT close to my home! I live in Peabody and knew it would be a trek but it was absolutely worth it! Other reviews gave me the confidence to use them and I am so glad I did. They were nice and friendly and did exactly what I asked. June is an extremely busy time of year but my dress was ready two days prior to my reception and looked perfect. I had a pair of lace shoes that had grass stains and black smudge on the heels from riding in an old car in Italy. They were not sure if they'd be able to get out the stains but assured me they would not charge me if they could not do it. The shoes were restored to almost 80% of their original look and I was able to wear them again for the reception. Emerald Cleaners even scheduled a pick up and drop off free of charge after the reception so I did not have to drive down there with the big dress and veil again. My gown and veil are now neatly and perfectly stored in a safe large box. Emerald Cleaners has excellent customer service and were one vendor that made the whole wedding process a little less stressful! Definitely recommend.

omes to spending that much money! I struggled with doing it in the first place because it's a few hundred dollars on the assumption that the dress will be used again, which it might not - but Joe honored the discount that they were running during the week prior for me. It only took about 3 weeks. (I expected like 3 months!) I would highly recommend this company if you decide to drop the money on it!

g some when I remembered the bottom of my dress was black... and I'd love it if my dress could be worn by a future daughter (or niece!) I chose Emerald because of their amazing reviews, lifetime guarantee, and longstanding commitment to this work. This family business takes great pride in their work and did a beautiful job with my gown, and even drove it to my condo to deliver it for free (and refused a tip!) and spent time thoroughly describing next steps for proper care. If you want to support a local business who does quality work (and offers cleaning/preservation specials!) then go to Emerald!

b explaining the entire process of cleaning and preserving to me. I really felt like I understood all of my options and the care and technique that goes into wedding dress preservation. I also gave them my shoes and my cathedral veil to clean. The cleaning took about a month but the results were fantastic. The dress was hand-washed and pressed and hung up an displayed so nicely. The veil was super neatly folded and wrapped and my shoes look brand new again! I was really worried about the extensive beading on my dress and whether it would be damaged by the cleaning but it wasn't at all! The entire staff was extremely helpful and clearly takes pride in their work. Joseph was extremely knowledgeable and was able to help me understand! I felt confident in my decision to work with Emerald and you should too! :)

fter they cleaned it. This was super important because I was selling my dress. It turned out that I had to pick up my dress and rush ship it to another bride. Joe (I think his name was), was so incredibly helpful and shared all he knew about shipping gowns. He packed the dress in two layers of plastic (one a heavy duty bag), told me how to fold it and even gave me a ton of tissue paper to put in the box all around it so it didn't move. I'm so happy he told me all of this because the guys at UPS really had no idea and wanted to fold it and fold it to save on shipping costs. It was more important to the bride that it got there in good condition rather than cheaply, so I really appreciate all the help. Thank you so much for a great job cleaning the dress and all the extra help!!

of the deal. Joe was extremely thorough in his explanation of the process, and he took good care to address all of my concerns. The 4-star rating on service is not 5-stars because there were some delays in getting my dress back. I was quoted 4 weeks, but it took closer to 8 weeks. No one called me to let me know what was going on, and no one seemed to know when I called the shop. However, once Joe got back to me all fears were allayed. He even took pictures of all of the repairs for me so I could verify that the work had been done (since you can't see much of the dress once it's boxed). Overall I'd recommend Emerald Cleaners wedding dress preservation service to anyone interested in saving their dress for future use.

ed my dress - he was very informative and ensured that my dress was in good hands. It is a family run business and you can tell they are very passionate about their work. He knew what he was talking about. The bottom of my dress had gotten very dirty from dancing and he assured me it was an easy fix for them. I also had a small blue heart cut out from one of my dad's shirt on my dress as my something blue - they even took the care to sew it on for me (I had used double sided tape :)) The dress was ready a few weeks later and it looks beautiful in its preservation box. I would highly recommend Emerald Cleaners to anyone who needs their wedding dress cleaned!

their number 1 was Emerald Cleaners. I called them up and had them pick up my beautiful gown and veil (borrowed from a friend). During my wedding, the intricate beading on the veil had some pulls in it and so I wanted to repair this before giving it back to my friend. When Emerald Cleaners finally dropped off my gown and veil, I was disgusted by what I saw. My dress had been carried vertically and so it had sunk in the packaging. It looked like it wasn't attached to anything inside the box. There were beads missing and lord knows what else went wrong with it - I could only see through the window on the box. The veil is a HUGE problem. They packaged up the veil in a small preservation box thinking that I would not open it. I opened it right away because I was not going to give it to my friend in the box. When I pulled the veil out of the box, I saw that instead of fixing the beading pulls, they just ripped the pulls off (three inches worth) and one pull wasn't even touched. It is obvious to me that they did not care at all about my precious garments. Currently, they are trying to find beading that matches the rest of the veil but they wouldn't have to do this if they didn't throw out the beading in the first place. Since E.C. has a guarantee, I sent both garments back so that they could be fixed. The woman told me that it would take 2 weeks. It has been three MONTHS and my friend now wants to have her veil back. I am mortified. DO NOT GO TO EMERALD CLEANERS. THEY WILL TAKE YOUR HARD EARNED CASH AND SCREW UP EVERYTHING.

) They were prompt, communicative, thorough and they have great customer service. They even pick up and deliver your dress to your door! The price was worth it and I felt very comfortable working with them. You can't go wrong.

fter all the pictures. It was down my entire dress. Joe at Emerald was fantastic from the start. Up front, honest & just brilliant to work with. Plus - they got every last drop of the stain out of my dress. Thanks again Joe!!

professional and a pleasure to work with. They had they beat bang for your buck and even included pick-up and drop off! We were educated on the proper care and were told exactly what the process was. Service was prompt and everything was as agreed to. This was a lovely experience and emerald cleaners is highly recommended for service! Can't wait to do business again!

ting him with my beautiful wedding dress that has so much meaning to me. I recommend Emerald Cleaners highly.

as kind of enough to offer me discounts that had expired the previous week and didn't try to up-sell me on any services that I didn't need. The will pick up and deliver to your home, which is a HUGE help if you had a ballroom dress like I did. My dress came back looking great and nicely displayed through the clear plastic front of the box. Lastly, everyone I deal with at Emerald was incredibly nice and helpful. I give them the highest marks for customer service!

e, he explained that they cleaned the wedding dresses by hand and they had a life time guarantee and would preserve it very nicely in a box and it would be safe from the elements. When the dress was finished they hand delivered it to our house. The dress looked amazing. Joe did exactly what he said they would do. Emerald Cleaners is the best cleaners I have ever used. I have my whole family going to them now and they will deliver your clothes for free to your house. I always tell my friends to use Emerald Cleaners as they are a family owned business with great customer service and very friendly atmosphere. A+++++ from a happy customer.

. I got married in August 2013 and they cleaned and preserved my dress and my husband's tuxedo. Communication was timely and efficient; they picked up my dress (which felt like it weighed a ton) from our house and dropped everything off. Amazing - saved me a ton of time and the hassle of getting it in and out of my car.

. The best!

er, we're still in love and are happy we did it. We discussed eloping but chose not to for various reasons. 2) The caterer was great, lot's of comments from our family and friends that we pulled off a vegetarian meal with all the plates licked clean. -Guru in Somerville. 3) Friends did our flowers, low cost and couldn't have been nicer. 4) Band, we had great music, our friends from Berkley played until we got thrown out 5) Emerald cleaners, we spent to much money on my dress -thanks again mom - and wanted to preserve it for memories. My sister had used Emerald a few years back and said the service was great and she's really happy she had the dress preserved. These guys picked up the dress and delivered it when they said they would and at a time that was convenient for us, in the early evening.

ence. I have recommended this service to all my bride maids and friends.

wife behaves. Hoping mom shows up, she's upset (hurt) dad's bring his new wife and I'm still letting him give me away. Thanks for the added stress mom. After we return from a wonderful Honeymoon - go all inclusive, you deserve it, we went to Sandals, your home and the work has just begun again. The thank you notes, putting our honeymoon photos on line, going through the photogerphers photos for our official album (have friends take pictures and make your own album, save big money and your friends feel more involved in the wedding). One of the easiest services was Emerald cleaners to preserve and protect my wedding dress. I am hoping my daughter will use the same dress, just a romantic concept I've always had. I wanted to use my moms but it was never preserved and therefore not able too. :-( . Emerald called to arrange a convenient time to pick up my dress, again, delivered at a convenient time that we were home and delivered it with a thank you bottle of wine. They made it easy and we're talking about pulling it out on our anniversary to admire. Joe is saving his bow tie, as he jokes maybe our son will wear it on his wedding day. Now it's time to enjoy the wine and continue working on thank you notes and creating our kids. Good Luck on your day, may it be as wonderful as ours was.

etter than perfect though - they came to pick up and drop off my dress both times, working completely around my schedule and even expediting my dress because of time constraints. Everyone I worked with so nice...I can't recommend Emerald Cleaners enough.

fact that they come to your house to pick & deliver the dress up is a HUGE plus. The dress was ready when promissed and delivered in a beautiful box. Joe also went through the exact details on how to store the box to make sure that my wedding gown is preserved for the years to come. To top it all off... I received a very nice wedding gift and card from the Emerald Cleaners team. I really recommend you use them great results and excellent service are always great to find!

ly make the process easy for me but to make me feel comfortable using them. I was extremely nervous to just hand over my wedding dress to strangers in hopes that I would a. see it again and b. it wouldn't be ruined! I read all the great reviews and gave it a shot. They made the process extremely easy by picking up and dropping off my dress, they were extremely friendly and professional and explained the entire process in detail and provided all the paper work. When my dress was dropped off it looked beautiful and they storage box is convenient and I can oggle over my dress any time I want. They are completely trust worthy and do a great job! I'm very happy with not only my decision to use Emerald, but to get my dress preserved. Yes its an extra couple hundred dollars after spending what felt like a small fortune on all the other wedding expenses, but I think it will be worth it in the long run when years from now my dress is like brand new.

months prior and that is how they got my contact information. Over the phone they answered all my questions and we navigated their website together so I could feel confident about my dress cleaning. I feel really happy about my decision to preserve my dress. Maybe someday my daughter will want some part of it and she will have the option. My mother and her mother did not have the same option and their dresses didn't survive their daughters as well as I think mine will.

came to pick up my dress, we inspected the gown together! My gown was perfect when returned and he even brought my dog the cutest toy!

ssional, and friendly. You don't even have to leave your house to get it done. Joe was right on time for pick up and drop off and even took extra precautions in transporting the dress on a rainy day. I would recommend Emerald Cleaners to anybody looking to have there gown cleaned/preserved. If you have any doubts just give them a call you'll know after speaking with them that your dress is in good hands. Oh...the best part is that you can still see your dress after it's preserved!

us dress (layers of delicate laces) was black due to all the chemicals used to keep the lawns at the Elm Bank green. Because of the hurricane, the wedding couple were to do a reshoot to get some outdoor wedding pictures , my job was to get the wedding dress back to its original shape while the wedding couple was on their honeymoom. I found Joe from Emerald cleaners after searching the internet and shot him an email at 9:30 at nite and went to bed. Little did I know but, he responded immediately and assured me that he could get the dress cleaned. He came picked it up the next day and had it back to me within three weeks looking like I just picked it up from the bridal shop! I couldn't believe how beautiful it looked again and the photo reshoot was perfect! I highly recommend Emerald Cleaners.

e through the process and I could tell it was going to be well worth it! Joe dropped off my dress 3 days early. Thanks, Joe!

e, minus the FREE pick up and delivery that Emerald provides. Also, your gown will get individualized attention as the cleaners examine it for stains and hand treat everything. Everything about my transaction with Emerald was great, and I now have a beautiful, CLEAN wedding dress safely packaged! Thank you Joe!

th Emerald Cleaners. Joe was amazing! He picked up and dropped on my dress at work. They did a great job and everything is guaranteed for life. The service was very quick and everyone was so helpful during the entire process. Thank you Joe and Emerald cleaners.

venient. Joe even remembered I had 2 dogs when he dropped off my dress and had treats ready for them when I answered the door.