Embassy Suites Cleveland - Beachwood

rfectly cooked and seasoned, it was beautifully displayed and tasted even better! So elegant and so affordable. I was hesitant to have a party in the same place where I'd gone to prom, but the facilities have been updated and are really nice. There is crystal beading that hangs over the dance floor and adds a really nice sparkle to the room. My family loved working with this venue and would recommend it highly to any brides in Youngstown!

't be up until midnight the night before the wedding, setting up table centerpieces); and a place that was convenient for our many out of town guests. We chose Embassy Suites Beachwood and couldn't have been happier with how everything turned out. Working with Jennifer was awesome - she listened to us and took our ideas and made them happen. I dropped off the decorations and centerpieces I wanted early in the week and their staff set it all up for me - no stress for me! She also offered suggestions that made sense and worked out perfectly and all of the staff were gracious and went out of their way to make our day great. We had rave reviews about how nice the reception was and how wonderful it was to be able to enjoy the open bar and walk to the room at the end of the night - no worries about transportation! The food was yummy, the space was perfect for us (between 150-200 guests) and we loved watching the turtles that live in the lobby :) My only complaint - which is more of an issue with the booking/corporate office than with this location as a wedding venue - was that some of our guests had a very difficult time booking a room in our block because they direct bookings to a call center that was confused and kept telling people there were no more rooms (when there were). Other than that glitch for our guests, we LOVED Embassy and would definitely recommend it!

perience we had with the Embassy team planning our wedding. They remembered us and our wedding vision every time we saw them, the food was wonderful, the service was excellent, and the ammenities included with the price made Embassy Suites in Beachwood unbeatable. We also had our ceremony in the atrium and were amazed how the space was transformed. We could not be happier that we had our wedding at Embassy Suites Beachwood and got to interact with such caring staff!

being unable to book rooms after we had been assured numerous times that they were blocked off. We also often had difficulty getting in contact with someone who could resolve these issues, which caused us a great deal of stress. In addition, the bar ran out of several of our selections at the reception. However, everyone had a great time at the reception and enjoyed the convenience of having the reception in the hotel where they would be staying. Embassy Suites allowed us to use the entire ballroom, so there was plenty of room to dance. The servers were very professional and the dinner service ran very smoothly. We also felt that Embassy had one of the best packages for the price. We loved how the chair covers, chocolate fountain, and champagne toast were all included in our package price.

le stay for out of town guests!

most of it went off without a hitch but unfortunately there were quite a few things that went wrong which needs to be said. The service after Kelly left for the night was horrible. The clean up crew was all but shooing our guests out of the place well before midnight when the event was set to end. They were taking linens off the tables and throwing away menu cards, placecards and most of all, our personalized table numbers which were each a separate memory book that each person at the table wrote in for us to keep. We paid for late night snacks to be served at 10:30 pm and they didn't come out until after 11 when people were already leaving (because they were so rudely being treated). The mother of the groom found someone moving her purse because it was in the way of their clean up...which shouldn't have been happening in the first place. Prior to the wedding (the DAY OF), I went in to check on the set up of the slideshow (thank God I was there) because they didn't have the proper equipment for Mac computers (which I SPECIFICALLY told them I had, in order to be sure they'd have the proper cords) and it was my out-of-town cousin who made 4 trips to stores to find the right cord. He was almost late to the wedding because of it and then he comes to the reception to find out its still the wrong cord. They did not communicate to him this until right before the reception because they didn't bother to test it until then. He had an insane day and had trouble enjoying himself because of it. If it hadn't been for them, we'd be out 500 bucks and without the slideshow. Not to mention when the slideshow was actually played, no one could hear it and we didn't even know it began. Waste.Of.Money. Then let's talk about our "Luxury Suite". My husband and I go to check in to our room and we find that our room is sandwiched between the hospitality suite (bumping with music) and MY PARENTS ROOM! How inappropriate is that? We ended up switching rooms with a friend just to get some peace and quiet. To top the whole thing off, my parents were moving the gifts and remnants of the wedding out of their hotel room and the cleaning crew came in and threw away my bouquet. My parents didn't realize until they got home they didn't have it and by then it was too late. How disappointing. Be sure to communicate ALL your expectations beforehand because we were let down. The wedding was a blast and everyone had a great time, the venue was gorgeous, Kelly was awesome in her preparation and carrying out the vision I had for the wedding. I'd definitely recommend this place but there were quite a few negatives to ignore. Sigh...

ocation for all of our weekend events and lots of things to do when there was downtime for the guests!

ice on how to get through the day as well. The embassy has wonderful food.

rvice. Kelly especially, was great to work with, and if she wasn't available, someone else would get back to me to answer my question. My husband had a different meal than our guests (he wanted steak), and when they asked him how it was, they asked if he'd like another! He was certainly happy! The two biggest issues were that the chocolate fountain that my husband and I were both looking forward to was tucked away in the corner, so many people didn't see it and missed it... they'd already taken it away by the time I was headed over. :( The other thing is that the gift table was outside the ballroom - unsecured, and random hotel guests were seen (by our guests) going through our gifts. The gift table was then moved into the ballroom. Hopefully future brides won't have that issue, and their gift tables will be in a more secure area. All in all though, the staff at the Embassy Suites Beachwood helped ensure that everyone had a fantastic time.

ball room but with the right decorations from the florist, it looked nice. It allowed for a lot of fun. They have a coordinator and sold us that they would help us plan everything. I had to stay on top of them and make sure they remembered everything we requested and paid for. That isn't the level of service I expected for the price. They did let us customize everything we wanted to do and even gave us a free conference room for an after party. No complaints about the food either but do the tasting. Some of the options are not great so be careful what you pick. They also offer a discount to get married on a Sunday so we did the Sunday of Memorial Day weekend and still had Monday to relax and let out of town family travel home.