Elements at Water Street - Hotel Indigo

s are so beautiful from the venue both inside and outside and we received nothing but compliments on the venue and staff. This venue has everything you need and Cheryl made everything so easy on us. The service was 5 star, the staff did not miss a beat. The hotel itself was immaculate as well. We would definitely do it all over again at elements!

with pictures just threw everything together and my mom had to rearrange everything. Pictures were scrunched together, signs were knocked over, etc. Secondly, I wouldn’t order a ton of appetizers because we didn’t even get served all the appetizers we ordered. I brought this up multiple times and the issue was never followed through with. Same with the dessert and late night snacks. We ordered 8 Lou Malnati pizzas and were only served 3… they were gone within seconds and never brought out more. The only reason Elements gets 3 stars is because it was beautiful but I just felt like it was not worth the money. Try and pay attention to everything you ordered.

h Cheryl, who makes everything simple! Cheryl was flexible with our needs and provided suggestions for timeline and vendors! The day of our wedding was amazing thanks to the staff of Elements. It is obvious they have veteran staff members. Molly was so sweet and accommodating and the bartenders were quick and fun! However, the best part is the food! Elements prides themselves on their food. Our guests could not stop complimenting our appetizers and entrées! I recommend this place to any engaged couple, I promise you will not be disappointed!

as absolutely delicious! Guests continue to comment on the excellent dinner. Cheryl was wonderful, easy to work with, and very accommodating. We also hosted a brunch the next morning at this venue. It was also done superbly and exceeded our expectations. The food was delicious and the staff very attentive. I highly recommend this venue for weddings and any and all celebrations!

d fun. The food was out of this world, many guests have connected with us to say that they’d love to eat at Elements again. We are so happy with our decision to hold our wedding reception at Elements. It’s a really special place!

process and making sure our day was absolutely perfect. The day of staff made our wedding day everything we could have hoped for and MORE. Definitely a must book.

f room to accommodate all of our guests without it feeling crowded for both cocktail hour and the reception. The space is beautiful with the wood texture ceiling giving it a unique look and feel. The food was better than most restaurants!! We are still getting compliments from our guests about how delicious all the food was! Everything is made in house and the chef is very accommodating to any special requests or food allergies. Cheryl was AMAZING to work with. We had to postpone due to Covid and Cheryl was so helpful with the whole process. She is extremely organized, detail oriented, has great suggestions, and made the whole process extremely easy and stress free! Another great perk is that this venue is connected to Hotel Indigo which made it super convenient for guest accommodations. Since the venue is in Downtown Naperville and right along the river walk there is plenty for people to do and see before and after the wedding. We absolutely loved Elements at Water Street and couldn't imagine having our wedding at any other venue!!!

husband has anxiety and wanted a venue close to our hotel so he had a safe place in case he needed to take a break. And my sister/maid of honor was going through major surgery 4 weeks before the wedding. Elements is attached to Hotel Indigo. It also ended up being across the street from our ceremony venue at Naper Settlement and there were plenty of options for our rehearsal dinner right outside the doors of the hotel. Not to mention that bars in the area are open until 2am. So some of our guests were able to continue partying without driving. The food is amazing!! Check out the duo. Coming from an Italian family this is important to both of us. The staff impeccable and the service was great! They put aside apps for my husband and I to enjoy during cocktail hour. They included a signature drink. They brought me out coffee and made sure we actually got to eat some of our cake. Overall, it was a wonderful experience! We wouldn't have wanted to getarried anywhere else. Our guests all raved about it!

ments was amazing to work with. Cheryl was our main point of contact and she was the reason everything went so smoothly. She guided us through every step of the process and was always willing to answer any questions we had. The wedding day was perfect. The room was set up exactly as we had envisioned, the food was amazing and the staff was so attentive. We received many compliments from our guests on how great the wedding was and how delicious the food was. I would highly recommend this venue to anyone planning a wedding.

ptember 4, 2021. Cheryl was an angel - from helping us reschedule our September 2020 wedding to LITERALLY alphabetizing our place cards, there was nothing Cheryl didn’t do spectacularly. She was so responsive, calm and reassuring, and always had our backs. The services she provided were worth thousands in and of itself. She provided fantastic recommendations for vendors and was so helpful and organized during our final planning sessions. Trust her recommendations- she is a pro! My wish for every bride and groom is to have their own Cheryl! Aside from Cheryl, Elements was incredible. Not only was it our dream location, but we had several people say the food (especially the parmesan crusted steak!) was the best food they’ve ever had at a wedding, and some even said it was the best steak ever!! The food tasting was a blast and the apps also turned out incredible. My husband and I have been in several weddings, but we were very jealous we couldn’t attend our own as guests! I have zero complaints about our three year journey with Elements- it truly was the perfect experience from start to finish. I wish every wedding could be there! Thank you so much for all you did to make our day so special, we love the team at Elements!!

a pandemic. Any questions that I had, she was there to help! My husband and I were walking around and the staff even brought out a second entree for us as ours got cold. I would highly recommend this venue!

Our guests have been raving about the food and the beauty of the venue. Everything worked out perfectly and we would not have changed a thing! We would highly recommend this venue to anyone. Not to mention the location and that our guests could stay at Hotel Indigo. It is the perfect and unique wedding venue!

the staff was amazing and made sure our day was perfect! All of our guests loved the uniqueness of the venue and the location right in the heart of downtown Naperville! Our guests also continued to comment on how delicious the food was! We would highly recommend Elements!!

ambiance INCREDIBLE, and when our guests personally thanked us and told us it was the BEST WEDDING they've ever attended - you know Elements left a lasting impression on EVERYONE for life. Truly blessed to have my wife & my special day at Elements. I will forever remember this night and I'm so excited for you all to hold your special day at Elements as well!!!

everyone!!! Cheryl was so great to work with, she was extremely responsive and helpful throughout the entire process. We had some changes with our ceremony due to covid and she was able to accommodate our needs no problem, which took a HUGE weight off our shoulders!!! The whole staff was great, they handled everything so well especially with covid and our guests were incredibly pleased with our event. Would highly recommend this venue 🙂

originally sold us was how easy the planning was! Everything was laid out during our tour making the planning clear and easy. The food was seriously out of this world. Everything was excellent especially the service. I would recommend this venue to everyone!

hink of every single detail and they have it all handled. From all of the things that they provide such as linens, and all food and drink, to the way that everything is set up and torn down for you, this venue is a dream. Especially in the era of COVID, Elements went above and beyond to not only communicate, but also put us at ease and provide us with options as we navigated the unknown together. Our wedding day was perfect and we owe so much of that to Elements and Cheryl! We are so grateful!!

different venue. The venue itself is so gorgeous, unique, elegant and located in a prime location. We fell in love with it immediately, so much so that we reluctantly booked a Friday wedding due to there being no Saturdays available. The food is fantastic (all our guests raved about it), the service is top-notch, and the overall vibe of the venue is very luxe. Our wedding was heavily impacted by Covid (we lost our ceremony venue, officiant and wedding band) and Cheryl was always there willing to help in anyway she could. She went above and beyond in trying to help us find a different ceremony location even working with the restaurant next door to try to secure their outdoor space as an option. In the end we chose to also have our ceremony at Elements and I'm so glad we did as it truly made the day so much easier. Elements and Cheryl were so accommodating throughout the entire process of planning a wedding during Covid and all the constantly changing restrictions imposed by the state. They were flexible with whatever we wanted to do, whether it was to reschedule or push forward and they did not hold us to our original contract minimum. All of our guests felt comfortable and were able to enjoy themselves even during a pandemic. They truly went above and beyond to make sure that we still had our dream wedding despite what was going on. I am so grateful to Cheryl and the entire Elements staff in making our special day run so seamlessly and giving us an absolutely perfect wedding. Do not hesitate to book your event with them, you will not regret it!!! 10 stars!

. Planning a wedding during COVID was extra stressful and Cheryl was our saving grace. She responds to emails so fast and is extremely helpful with planning - all of our vendors had even commented on her responsiveness and helpfulness and said that it is hard to come by someone like her at venues. When it comes to events, she knows her stuff! The food and staff are also so amazing! We received many compliments on almost every aspect of the venue and what it had to offer.

at! Everyone LOVED the food! I have never had food at a wedding of this quality! It was superb! I highly recommend Elements for your big day!

r guests also couldn't stop raving about how great the drinks were as well (which at an open bar, can definitely be a huge miss). Besides just the beautiful layout of the event space and the complete privacy from other events, Cheryl (the event coordinator) was INCREDIBLE to work with. She made wedding planning so easy and she was a huge part in why I chose this venue. Also, the venue made so many accommodations to make my guests feel comfortable during this pandemic. The event was beautiful, safe, and so much fun and I would definitely choose Elements again!

dule and we had no issues. The staff here is amazing. I would recommend anyone to have their wedding here. My wedding reception couldn’t have been any more perfect.

pandemic into your plans can make it especially challenging. Elements did everything possible to ensure that we had a beautiful, intimate, and safe wedding reception. They allowed us autonomy in deciding what was best for our event and did not hold us to the minimum even though we had a smaller and therefore less expensive reception. I believe that the true character of a vendor is shown when times are hard and things are not going well. Elements maintained their commitment to the satisfaction of the customer even when it went against their personal business interests. I give the owner and wedding coordinator, Cheryl, tremendous credit for dealing with countless stressed and panicking brides all wedding season long while being positive, supportive, and understanding. In the end, we had an amazingly perfect wedding because of them. I am forever grateful. If they can make our wedding incredible during a global pandemic, they can make your wedding outstanding during regular times. Congratulations and check out Elements soon!

ched out to us well in advance with multiple options to insure we still had the day we always hoped for. We ultimately made the decision to move our wedding, and Elements allowed us to seamlessly change our date with no other changes or charges. We look forward to celebrating our wedding day at Elements in 2021!

the Naperville Riverwalk and inside the venue. The staff was really friendly and helpful the day of the wedding to make sure everything ran smoothly. The food was exceptional, and all our guests raved about it. It was a really easy process to make the entree, app, cake, and decor choices for the wedding. There was an issue with the passing out of apps because the servers kept coming out at the same spot and therefore giving apps to the same group of people. The people in the back never received the apps because of this. However, overall was an amazing experience. Our guests had a great time and said it was amazing how convenient it was having the hotel right there and so many shops/restaurants/bars near by.

n at Elements. I had visited a couple other places before going to Elements, and everything left me feeling “Eh,” but once I went to Elements, I told my fiancé we HAVE to have it there. It was elegant, sophisticated, had a “downtown feel,” and the venue has it all. They have bartenders, servers, tables and chairs, silverware and plates, table linens, and the most amazing food, and it all comes with the package- I did not have to hire out or search for those types of vendors. The only thing to keep in mind is that the room holds at most 230 guests, so you have to take that into account when creating your guest list. Cheryl was great to work with. She is approachable and over the course of 1.5 years, I asked her many questions that she happily and readily answered. Even when I would email on a Sunday night, she would get back to me. We ended up using a lot of her “preferred” vendors, and they definitely did not disappoint! They came recommended by Cheryl, and I liked that because then I knew the vendors knew how things worked at Elements, which would hopefully prevent any problems. And I was right because all my vendors worked well together and the reception was perfect. I already told my husband that one day I hope to have a baby shower there- LOL! We are so glad we had our reception at Elements. Also, I live super close to the venue so we would occasionally show up and examine the layout etc, and they were totally cool with it! Overall, we felt very welcome and our guests did as well.

detail. It made the wedding planning a breeze. Also, our guests are still raving about how delicious the food was for dinner and the appetizers during cocktail hour. One of our favorite parts of the day was having a moment together in the reception area to relax and have some appetizers just the two of us before joining our guests for cocktail hour. The day after they had everything packed up and brought to our room. We didn’t need to gather anything the morning after the wedding, which we really appreciated! We couldn’t be happier with our choice on choosing Elements for our wedding reception venue! Thank you again Cheryl and your team for helping to make our wedding perfect!

ering any of mine or my mothers ( who had a lot of question) calls or emails whenever we needed. She was there to guide us and put us at ease when planning such a big event. The night before we decided to add more to the order of our late night snack and it was taken care of immediately. Everything ran smoothly the day of the wedding and I got so many compliments on the venue and how awesome all the bartenders are. When I first booked the venue I was a little concerned with the dance floor space because we had a six piece band but it ended up working perfectly and the intimate sending actually made it more fun in my opinion. If your looking for an upscale experience outside of the city Elements is your place!!

he utmost professionalism, they were also just nice and kind people that really accommodated the guests. Things ran as smoothly as possible. No lines or bars, I noticed all of the tables got food in an exceptionally timely manner, spills (eek!) were cleaned up immediately. Rich really took care of the head tables and our families. and that felt really special. One of the staff members, Gina, let me and my sister peek in the ballroom the morning of the wedding. A lovely server came up to me during the wedding and gave me two pieces of cake because I never left the dance floor and completely missed eating it. Molly was so wonderful at the end of the night making sure I got all of my things. She even packed an extra entree for me when she thought I didn't eat. The personal touch (at every level) for such a big event did not go unnoticed. And then there is Cheryl Cady. Cheryl went above and beyond in every aspect of my wedding planning experience with Elements. I just moved to Naperville, so didn't have any vendor contacts. Cheryl provided so many (amazing) vendor recommendations. She helped with design and aesthetics and just provided guidance and support along the way. She has so much confidence in what she does and her team does, it really made me feel completely comfortable and stress free leading up to the wedding. She is also fabulous and fun and it was a real pleasure working with her. Beyond the staff and service, the location is perfect - most of our out of town guests stayed at Hotel Indigo and got to explore downtown Naperville. The décor is original and stunning. The food was outstanding and the food display was so high-end. We couldn't have had a better experience at Elements.

ryl is wonderful to work with. She is so nice and you can easily see she has a passion for her job. She goes above and beyond to make sure your day (and the days leading up to) is beyond perfect. She responds to emails pretty quickly and doesn’t make you feel that you’re asking too many questions or sends too many emails. Elements is a pretty reception spot with a nice view along the river. We got so many compliments on where we had our reception. The staff was so professional and nice. Everything about Elements was done beyond 100%! Thank you, Cheryl and Elements for making our day beyond special and perfect!

r wedding a day we will never forget. Highly recommend!

food is excellent, I'd go back for an event in a heartbeat and was one of the reasons we chose Elements. People raved about their meals. We love the location - right downtown for great pictures. Venue is new, clean, and has the most professional and kindest staff. I'd recommend elements in a heartbeat.

lent job refilling the buffet and people raved about the muffins. Cheryl was responsive to changes in the guest count and special dietary requests. All round great experience!

as well as wandering around Hotel Indigo, which is attached), we made our decision on the spot and booked Elements without looking anywhere else. Elements is absolutely beautiful and we couldn’t say a negative thing about it. Cheryl is so accommodating and professional, and really is on top of the whole process from the first booking to the actual day. She made this process very easy for us and we are so grateful. The other staff at Elements are also wonderful and made our wedding such an easy and memorable day. We have had numerous compliments from our guests about how good the food was, how beautiful the venue was, and overall, what a great time they had. We also loved that Cheryl added a special touch and gave us some alone time when we first arrived to the venue, where we could sit in the reception hall as a newly married couple, enjoy a drink and some appetizers, and get re-energized for the party that followed. Further, the fact that Elements is attached to Hotel Indigo, where our guests stayed, and is also in the heart of downtown Naperville really made it a perfect selection for hosting the biggest party of our lives. Can’t recommend Elements enough!

so much fun and very enjoyable. It was easy to work with them and it would be a mistake to not have your reception here. I would absolutely recommend!!

peaks to the quality of the space. It honestly speaks for itself. Throughout our year and a half engagement, we were in frequent contact with Cheryl and were kept briefed on what needed to take place when. A few things that really stood out about the space itself where the tables and chairs, the ceiling in the ballroom, and the decor of the cocktail hour room. You truly didn't need to overdo the decorations, as the space is well appointed as-is. The hallway leading to the cocktail room gets floral arrangements in regularly, so we didn't have to schlep a lot of stuff in to spruce it up. The apps and dinner all turned out great, and chef Zac was accommodating to the children in our family who had food allergies (and trust me, there were a LOT). The ballroom was set up as we wanted it, and we were taken in early to have some apps and a drink in silence. I wish I remember our banquet manager's name that evening, she was FANTASTIC and made sure we had drinks and food, got us up to our room with our gifts, etc.

re night. We can't wait to go back for another wedding in the future!

there. But it only got better! Meeting with Cheryl to plan was easy, they bundle the food and bar price together which I thought was nice, the staff is fantastic. At one point I noticed that one of our guests had moved tables; when I informed the captain she said they already took care of it. It was so nice to have every need anticipated and tended to beforehand. We got so many compliments on our food too! Honestly, the whole night was perfect, from the food, to the decor and ambiance, to the Riverwalk right outside, the drinks, the staff. I couldn't have asked for a better experience.

delivered! The interior is beautiful, with a natural but contemporary style. The wooden ceiling is beautiful, and truly a focal point! And of course the food was excellent, by far the best food you will have at a wedding ever. The whole experience working with the Elements team was easy and organized. Cheryl was always available to answer any questions necessary. Any brides looking should look no further!

metime overlook when venue hunting: the staff makes you feel like family, the food is unbelievable and totally customizable because it’s all made in house! (we are still getting texts and calls about the steak/lamb chops!), they know and work with every other vendor in the area so there’s no need to worry about the vendors working well together or the flow of your night…they’ve worked with them before!, they are attached to a hotel , & they basically come with a built in day of coordinator- Cheryl exceeded our expectations on our wedding day and was so helpful the months leading up! During cocktail hour, she pulled us into the reception hall and had champagne/appetizers put aside for us and gave us a moment to enjoy the room and each other before hopping back in to the craziness- this was truly one of our favorite parts of the day and may possibly have been the only time we were alone, it was so special! BOOK THIS VENUE!

d. Cheryl went above and beyond to ensure everything was set-up perfectly. She really was like having a wedding planner for the reception making sure everything ran on time and went exactly as her I discussed in our planning session. Our guests raved about the appetizers and dinner. Chef did an amazing job making sure each plate was perfectly prepared to his expectations. The reception area is beautiful and elegant. The price is affordable as well. I would highly recommend having a reception here for any wedding.

staying overnight loved that the chic Hotel Indigo was connected. The venue is just steps away from the downtown Naperville which is filled with shops/restaurants/bars/nightlife. This was perfect for the down time in-between our ceremony and reception and also for our friends wanting to continue the party after the reception! The best part was that it we were able to utilize the scenic and beautiful riverwalk for our wedding and wedding party photos. As for the Elements staff, they were beyond to happy to host our big day. I cannot stress how many compliments on the friendliness and attentive of the staff we received. We even had a hiccup when our limo broke down that caused a big shift in our timeline and they completely adjusted. On-top of all this, the chef and food was phenomenal. My husband and I are foodies so trendy, bold, delicious food was on the top of our list -- Elements hit it out of the ball park. The space itself is so beautiful with a wooden weave ceiling, windows overlooking the riverwalk, fine dining with modern finishes, and a grand corner bar. All in all, I couldn't recommend Elements enough. You will be so happy you booked your venue with them and they will do nothing less than make your day the best ever! Thank you Elements!

e actual reception was perfect!! The food and drinks were amazing, all of our guests said it was the best food they have ever had at a wedding (and we know some picky eaters). During the night the staff were all so helpful and made sure we had everything we needed. My husband and I were even given time to ourselves in the ball room to have some apps and wine before joining our guests for the cocktail hour, an idea Cheryl had. It was a special moment we will always cherish. You can't go wrong having your reception here, I promise you won't be disappointed!

! Our guests were blown away by everything! We have received numerous calls/texts/social media comments from guests telling us how much they loved our wedding and how we had the best food ever! Everyone commented on how beautiful Elements is and that they’ve never seen anything quite like it! Cheryl also checked in with our parents mid wedding to make sure everything was going well and even checked in again the following morning when they bumped into her in the hotel lobby. Elements is by far the best venue in the greater Chicago area!

ful, but their staff is professional, friendly, and extremely hardworking. There weren't any reviews on this venue when we first booked our wedding because it hadn't yet had it's first event, but from the moment we met with the coordinator - Cheryl Cady - and after our first visit, I had no doubt that everything was going to be perfect. She's extremely knowledgeable in the industry and was willing to provide suggestions when we were having difficulty making decisions. It was so easy to work with her and her staff. I highly recommend Elements to couples looking for a wedding venue because of their exceptional service. It's also very conveniently located inside of Indigo Hotel - we were surprised at how many of our guests loved having the option to stay at one of their rooms.