Du Bois Formalwear

ions here as well as picking up from here and the whole experience with this location was great. On the other had the men got fit at the Brookfield location during my bridal shower. The seemed upset with the amount of people we had (it wasn’t our whole party) as well as they seemed frustrated with the idea that the groom doesn’t pay if you have x amount of other people in the party, which is stated on their website, and tried to charge my husband. At the end of the appointment they didn’t set up times for the men to try on and pick up their tux’s so it was rushed last minute. Overall go to the Appleton location over the Brookfield one.

ake sure we liked the look and fit of his suit, but the best man didn't do that and it still fit perfectly. Everyone was very easy to work with - pickup and drop off were a breeze. Great company and staff!

ne 2020 wedding and May 2021 reception (Thanks, Covid!) Let me start by saying that we had to reschedule our event 3 times this year due to the pandemic. Lia was the one we worked each time to make sure our orders were moved and adjusted. We had one hiccup the morning of the reception when the order was not entered in correctly and our groomsmen all seemed to have the wrong tie and the dads were missing their jackets. We immediately called Lia and she responded quickly and professionally to make sure we had what we needed for the guys. She was even ready to drive across town to snag an extra tie from another location if needed! She went above and beyond for us and fixed everything to help us have the perfect day! The guys all looked stunning! Thank you!!

ough the day my husband did realize the groomsmen had 3 different shoe styles on. I'm sure no one else noticed I definitely didn't.

cided to do our tuxes through them. Unfortunately, that was the only time we had fantastic customer service. All of our groomsmen individually said that they received horrible service from the women that work at the Appleton location - that they were rude, militant, pushy, and cold, which was much to my surprise given we had originally had a polar opposite experience. Because a number of our groomsmen were from out of state, the day before the wedding my groom and I picked up the tuxes for the men as most were traveling that day. On pick-up we saw exactly what our groomsmen had mentioned. The two ladies working that day were ice cold and acted as though they didn't have the time of day to assist us with questions. We had a number of changes to our wedding party due to COVID and when I asked one of the ladies to verify all of the changes had been covered, she actually sighed and rolled her eyes at me. Additionally, all suits must be dropped off the day after the event, but they don't open until 11 AM on Sundays so my groom and I were stuck returning all the suits for people who had early flights the next day. When dropping them off, the same two women were working as the day we picked them up. When doing the check over, there was a mask left on one of the hangers, to which the woman acted like an immature child, proclaiming "OMG. EW. Yah, don't touch that. You don't know what you could catch!" What a low level of professionalism. I will not be recommending DuBois, nor will I be using them for future events.

an then dropped in anytime before their deadline to get measured. then everyone picks up their tux a day or two before the wedding to make sure it fits and then return it after the wedding. And if you have enough guys getting a tux, the groom's tux is only $31. great place, easy to schedule for the guys.

y happy with our experience and definitely recommend!

hem were the exact same tux. After a few days I decided that I wanted the groom to be in a different color tux and I needed to add a tux for my father so I went in to make the adjustment. While I was talking to the woman (who took our wedding order originally) she noticed that she had inputted three,yes three,different colors into the system and she said 'thank goodness you came in! If you didn't I don't know what would have happened' I can tell you what would have happened, two days prior to my wedding we would have received these tuxes with the color plum pocket square, a sangria vest, and gold tie!! Are you kidding me! So after further discussion with my husband we decided that we wanted to go somewhere else; we just weren't comfortable with them. We requested their measurements so they wouldn't have to be sized again, even though I highly suggest you get resized because I wouldn't trust them worth the damn....they lost the sizes!! They had nonrecord of the measurements. overall yeah it's cheap but it's not worth the headache! I would never recommend DuBois Formalwear Oak Creek.

wedding date. Our wedding was out-of-state, where several members of the bridal party lived, so naturally it was a concern should any of the tuxedo pieces not fit. No worries, they provided a few extra shirts and pants to take with us to make sure everything fit just right. Thanks again!!

igns to meet our needs. Everyone there was extrememly kind, helpful, and organized. I loved getting confirmation e-mails on what we ordered. With the multiple locations, it was convenient for everyone in our bridal party to get fitted, pick up their tux, and return them!

joyable. We loved how our ensemble looked together :)

brother, best man, father-in-law and husband to be. On our first visit we picked out everything, they took note and we made our initial deposit on my husband’s tux. The only thing left after our first visit was to get the other gentlemen sized. My dad and brother live out of state and so we were told they were part of the tuxedo shops of America group. We were asked to get them sized at any tux shop member and have the tux shop send over the size. My dad and brother did so and since we are a very detailed family… we called Dubois to ensure they received the sizes from the other tux shop. Dubois said that they hadn’t received the sizes and asked my Dad and brother to provide the sizes they were measured. Loggically, we thought this would be a risk if we provided the sizes because then we would be held accountable if something was wrong. When we refused to because it seemed silly to take on the risk ourselves, we asked the other tux shop (who were standing right next to) to send sizes 2 and 3 times. Each time Dubois said they did not receive the sizes even though they confirmed the contact information. Finally the other tux shop did the service of calling Du Bois. Once the sizes were finally received, we thought we were good. On the week of the wedding the gentlemen all went to go pick up their tuxes. NONE of the tuxes arrived as ordered with colors. They tried to convince us to take all black tuxes. Having little patience, after consulting with me, my husband decided to encourage Dubois to find us the tuxes we ordered. The night before the wedding they had received replacement tuxes for everyone… except my husband. My husband, myself and my dad were back and forth to the tux shop 3 times the nights before the wedding trying to pick up the various pieces of everyone’s tux. When asked to escalate to a manager, we were told we could not reach a manager. Additionally we were told that it was our fault (my concern in the first place) that the tuxes were not what we were ordered. The young lady who was at the counter each time we were there was very argumentative. They did make the effort to find everything and get it right before the wedding by driving pieces from other shops including Green Bay. The last minor issue was that my father-in-law’s shoes that were rented were so worn down they were uncomfortable. My husband had to switch with him so that he would have some support. I would NOT recommend this vendor to anyone. Please avoid.

didn't want to change our selection and to make sure everyone got their measurements in. She also followed up afterwards to make sure everything went well on the day of. Great choices and uptodate fashion.

d everything we wanted without having to pay extra- we wanted camo vests. Also, If you get your BM dresses at David's bridal don't feel like you need to have to go to that other big chain they send you to. DuBois also has a contract with David's to have the colors you need. They were great and made the experience fun.

stomer service was terrible and blamed the holiday weekend. They could careless that we didn't have our tuxes in the 2 day window they promised. The best man's suit coat was stained and needed to be returned. Both the best man and groom needed alterations which we waited over a half hour to get done the day before the wedding. Why take measurements if you are not going to have the tuxes ready?? This is not what any couple needs to worry about the day before the wedding. Once again- I don't recommend. Very rude and inconsiderate. They could use a lesson in customer service and abiding by their own contracts.

ay. Thankfully they ordered new ones and they were in the very next morning and fit great.

ily accommodated our out-of-town groomsmen and the price was reasonable for each tux.

town groomsmen and I was a little worried about things not being right, but the only little fix was done in house and the guys took the tux right away!

veryone had a suit afterwards after paying the same amount it would have cost to rent a tux anyways. Well it was a mess! The tuxes took MONTHS to come in (a few weeks before the wedding after ordering them about 5 months beforehand). All the groomsmen and both dads ordered their tuxes from the same location. 2 of our 4 groomsmen's orders were completely off (missing pants, or didn't remotely fit). The dad's received the wrong colored ties originally, and had fitting issues as well. DuBois fixed the mistake, but it was a lot of unnecessary stress at the last minute.

and two of them were flying in. So when they tried them on they all had to be pinned. And my father had come in for measurements as well and he was swimming in his tux, there was no way the correct sizes were ordered, or they ordered all 2 sized too big to compensate because it was an out of state wedding. We thought we were going with a better company by not going with Men's Wearhouse but we were extremely disappointed. I don't recommend if you are having an out of state wedding that you go with this company unless all the men can try the tuxes on in the store.

as fun!! We HIGHLY recommend them!!

they are able to provide exact matching colors and the colors only matched somewhat. They don't offer wide shoes and my nephew had to go without wearing his as they were much to small. While the tuxedos looked great, they felt cheap and we had a lot of sizing issues. I'm not sure why you can only pick up your tuxedo 2 days before the wedding but it doesn't offer a lot of time for alterations, especially when the day before the wedding is usually booked with any things.

s better than men's where house and the service was 10 times better as well. Only downfall is that it was raining and the guys coats smelled strange after getting wet...

there would be a couple workers so things would go smoothly and when they got there only was working. Once we got the tuxes 2 of the guys were given the wrong sizes and had to wait until the morning of the wedding to get replacements

it despite being measured.

. Everyone looked amazing that day! Thank you DuBois!

s all had black accents - nothing that matched the chocolate tux. We were a little disappointed in the fit of the chocolate tux - they were a little wide across the shoulder/chest - but it wasn't noticable much except on the fater of the bride.

nd colors! Very easy to work with and could find you anything you could possibly need!

re reluctant to give any refunds for the problems. For $5 more than the rental fee everyone could have bought a suit that fit properly

izes larger than what he ordered along with his tux not fitting. Also the day of the wedding my husband noticed his tux vest, tie, and pocket square was a different color than his groomsmen (the groom had a white tux with plum vest, tie, and square and the groomsmen had black tux with plum tie, vest, and square) but instead of my husband having plum they accidently gave him sangria, a pink color, and we had to postpone pics before the wedding. I called while trying to get ready and I was put on hold for 10 minutes before I hung up and called back where they said they would call me back immediatly because the front desk was on another line. It was another 15 minutes before they called back and asked if I needed it right away or if I could wait and it was less than 1 hour before the wedding. Would not recommend for there service. I am still confused how the color got screwed up because they were called a week before the wedding and they said everything was "all set"

t colors for the right person, we told them a few times and still had to call me 1 week before the wedding to double check, they had people all mixed up. Then when they picked up the tuxes some of the sizes were off. The did fix everything in time for our big day.

. Our gray suits were excellent quality, every detail was taken care of and included. One of our fathers had some issues with their tux jacket and vest being a bit too tight. DuBois got on the phone right away and found a replacement for us, which was ready early the next morning. They were so helpful and friendly and I would recommend them above any of the others!!

tux and they were too long... the lady took them in the back room and "fixed" them. She came back 20 minutes later and said they should be good. He didn't get to try them on again and when he wore them on our wedding day they looked really funky. Like the legs were being pulled up on each side. The croch area was also really, really low. They did not look good. Fortunately our photographer did a good job avoiding his pants in our dancing and walking down the aisle photos. These tuxes weren't inexpensive either... the prices they advertise in those package deals never seem to be what you can actually get.

to come back to fix the mistakes. Great style for sure.

s tuxes too =(

" waist), they ordered the wrong tux jacket for the groom's father... and many other things went wrong with the tuxes that I have been told but don't need to know about. We have used Dubois for other events but NEVER had this problem... makes me wonder if we should go back or not. There are also some hidden fees that are not expected... if you are getting the $79.95 "deal" with a coupon from the wedding shows... expect to have your men pay about $100 with everthing.

at one of the orders was not placed. We found this out when the best man went to pick up his tux two days before and it wasn't there. Du Bois was able to get the right tux in the right size by the next day. My only advice would be to have everyone get their tux at least the day before but they do let you pick them up as much as two days before the event.

the best color selection for vests and ties. Out-of-town bridal party men were able to submit measurements online, call or go to a location nearest them. Our return date was able to be extended a day as I told them we would not be back in town the next day...very nice! Latte colored tuxes looked very classy on the guys! Only thing I wish could've changed was the price of the shoes..~25.00, a bit outrageous to me, but still went with them. Two people's coats did not fit and they had new ones in the next day for them! Thanks! Service a 4 because we had miscommunication on their part about colors of vests, but all turned out well.