DoubleTree by Hilton -The Tudor Arms Hotel

ughout the entire process. She played a huge role in making our wedding day run smoothly and stress-free. The venue itself was absolutely stunning and exceeded our expectations. We would highly recommend the Tudor Arms Hotel to anyone looking for a beautiful and memorable wedding venue.

y while all being within one localized space. From getting ready, to the ceremony/cocktail hour/reception hall, even your hotel to stay at, everything falls under the same roof, making the day extremely easy for both the bridal party and your guests. My now husband is dairy free, and the kitchen staff was able to easily accommodate meals for him. If you get lucky enough to work with Caroline from the venue as your coordinator, please know you are in the absolute best hands! We genuinely were stress free on the wedding day as she handled everything without us even realizing. Working with her throughout the planning process was also a breeze. She is responsive, pays extra attention to your details, and really makes you feel like no request or question is too big of an ask or crazy at all. I would plan a wedding all over again and deal with all the craziness just to be able to work with Caroline again truly! If you are looking for an all-in-one location for your wedding that is breathtaking and has the most amazing stuff, the Tudor is the perfect choice! 

so much better. Caroline was absolutely incredible for us. She was extremely helpful from touring to booking to the wedding day. The entire process was seamless because of her. She essentially functioned as our wedding planner, which was great because we did not have to hire an external wedding coordinator for that reason. She was very quick to respond to any questions we had or help us with anything we needed the entire year leading up to the wedding. The wedding day went on without a hitch and she was able to handle almost all of the vendor communication the day of, which lifted a huge burden from us. Our families even got to know Caroline throughout the process and wedding weekend and were raving about how great she was. The food was amazing and many of our guests commented on that afterwards. The whole day felt magical, and the bottom line is that Tudor Arms was an amazing choice for us and we would recommend them to anyone!

tel was not heated for some rooms (November) and the hotel was calling to inform our guests but no one from the event staff let us know. We felt a little silly and out of the loop when guests called to ask about the issue and it was the first we were hearing of it. When we called the event staff and hotel, they could not confirm what rooms would be affected or guarantee that our guests would be selected for unaffected rooms. It worked out okay, but the communication was a bit frustrating. While our event coordinator was very helpful and easy to work with on wedding day and during rehearsal and set up, I found that overall during the planning process she was not the most hospitable or easy to work with. The biggest issue was that she called me at work the day before our scheduled meeting asking where I was. On the phone I did not have our confirmation emails open to review and both she and I at the time believed that I had the wrong day on my calendar. She was short about my absence and said that she could fit me in the next day (which was my actual appointment) at a different time, but that she would never schedule on those days due to other event conflicts. After the call, I checked my email and realized that she had the date wrong and I had confirmed the correct date twice in email. I do not mind at all that the mistake happened, but she was not kind on the phone and never apologized in email or in person at the appointment. This was a smaller frustration, but I also felt our event coordinator was difficult to work with in processing requests to personalize the day. Things that seemed like they could be relatively simple to do (placement of cake table, having our signature drink be only hot or cold but not both, etc.) were slightly frustrating as we tried to make the day our own. While I understand it is not always possible to honor requests, it seemed like the immediate answer was always that it would not be possible and required us to press and suggest to make some little things we were excited about happen. Overall, we had a beautiful day and loved the venue, but there were some hiccups in the planning process.

hing. She handled everything for me and I didn’t have to do anything on the day of the wedding except get ready and be present! She handled all the vendors and made sure everything was correct. The day ran so smoothly and everything was perfect. I would highly recommend this venue! It was perfect, especially for a winter wedding!

azing—very on top of things and made the day so easy for us.

o convenient having the wedding, cocktail hour and reception all in one place. Having many of our guests stay at the Hilton was an added bonus. I can't say enough about Caroline Nigro. She assisted us through the entire planning process , never hesitated to answer our questions and offered valuable advise when needed. Thank you Tudor Arms and Caroline for making a special event extra memorable.

ught our vision to life. She answers any questions quickly and takes care of all the behind the scenes for the big day. Caroline will go out of her way to figure out a resolution to any issue that may arise. We had the wedding of our dreams, and we owe it all to her. Thank you Caroline. We love you!

eally wonderful evening!

ays before the wedding our coordinator texted us letting us know she had been fired. I had been calling and leaving voicemails for the hotel numerous times asking what was going on and wish I had heard it from them first not from the coordinator who was fired two days before the wedding. I found this really unprofessional and it seemed as though everyone at the hotel was ignoring my calls/ messages asking about what happened to the coordinator and why I couldn't get in touch with her. Anthony and Amber stepped up and took over the coordinator role and we really appreciate them trying their best to manage the day. For the most part I think it ran smoothly but very stressful not having someone who I had planned the wedding with for a year not being there. Right before the ceremony my mother who was walking me down the aisle got stuck in the elevator and the venue was down to one elevator most of the time which made cleaning up the next day take forever. We had also rented out the hotel bar for after the wedding and had paid for it but at the end of the night the staff kept telling us it was closed. We had to have multiple people explain that we had already paid for it. Again, I think this goes back to our coordinator being fired who knew all the details of the event and she was not there to fill in the rest of the staff. We did get a lot of comments about staff being rude and unfriendly from some guests. As the bride and groom we also got a complimentary suite the night of the wedding. None of our lights would turn on and the people staying next to us were blasting music and partying until 6 am. Overall Anthony and Amber were great, the venue was beautiful, the food was good, but if you are looking for a stress free venue I would not suggest this place.

t you must check it out. We loved that so much was included in one-click from the moment we selected our package. They provide all the basics like chairs and tables, two onsite all-day getting-ready rooms for the wedding party, and an incredible in-house kitchen that served a flawless tasty dinner. They run a tried and true game plan that seamlessly ushered our crowd of 200 guests through ceremony, cocktail hour, and into dinner and dancing. The preparation was as easy and enjoyable as possible. Our tasting was a highlight with tons of delicious options and a fun preview of the big day. We even got to sneak in extra visits to show family, and yes, there were definitely some happy tears! Huge shoutout to Caroline, our amazing venue coordinator. She was always responsive, patient with our chaos, and completely on top of every detail (even my wacky ideas). On the day of, she handled everything perfectly, from unlocking the prep rooms to fixing tiny hiccups behind the scenes so we could just enjoy every moment. Our big day was truly the best — we couldn’t have asked for more!

s personalized as possible. The staff were amazing and we still have our guests talking about how beautiful the venue was.

re, and stunning details made for the perfect setting. Not only was it beautiful, but also incredibly convenient and spacious, making it comfortable for all of our guests to enjoy every part of the day. A huge part of what made our experience exceptional was Lucy, the venue coordinator. She was truly amazing—kind, professional, knowledgeable, and so attentive to every detail. From our very first meeting, she made us feel at ease and supported throughout the entire planning process. She took the time to thoroughly review the timeline with us and led our rehearsals with confidence. Thanks to Lucy, we felt completely comfortable and confident going into the big day. The food and drinks were also a big hit—delicious and well-presented—and the service throughout the night was outstanding. Everything ran smoothly, and our guests were well taken care of from start to finish. If you're looking for a venue that’s not only beautiful but also backed by an incredible team, we highly recommend Tudor Arms. It was the perfect place to begin our next chapter!

nts that the venue felt like a fairytale wedding. The whole day went so smoothly thanks to Caroline! We cannot emphasize enough how wonderful Caroline was to work with...she's organized, friendly and truly thought of everything we could possibly need. We were really able to enjoy every minute of the day without worrying about the details because Caroline had the place running like a well oiled machine. Being able to use both the ceremony and reception space made the whole evening flow smoothly together. They were extremely flexible with specific requests we had for the day, and all of the day of coordination with our outside vendors was handled without any input from us which was such a nice weight lifted off our shoulders. The only small area of opportunity was the lobby staff - we felt like they could have been a little more friendly/flexible when we had a lot of our guests checking in for the weekend but that was just a small thing in a very beautiful weekend. The event space/staff were 10/10!! We cannot recommend the Tudor Arms enough - our day was perfect from start to finish thanks to Caroline and the team!!

nd this venue delivered beyond expectations. It truly transported our guests out of Cleveland to somewhere enchanting, creating the perfect backdrop for the most incredible night of my life. That said, there were some areas where the experience fell short. Unfortunately, the hotel staff, including the bartenders and lobby team, were described by many of our guests as rude and standoffish, which was disappointing and reflected poorly on the hotel. Additionally, working with our venue coordinator was a challenge. Communication was extremely slow throughout the planning process, often requiring multiple follow-ups to get answers, which caused avoidable issues with our other vendors. As an event planner, a 24-48 hour response time should be standard, but we often waited days or even weeks for replies. While the venue itself was magical and made for an unforgettable evening, improvements in communication and customer service would make the Tudor Arms Hotel an even more exceptional choice for future weddings.

ou are like me and want a place that doesn’t require a ton of extras or decorations to make it feel special this is the place. I loved that it felt like a special occasion place and not just a conference room/hall from the beginning. It complimented my flowers and tablecloths but otherwise I really didn’t have to add anything! The food was excellent we received a lot of compliments. Overall it was beautiful location and everyone we worked with made the day so special and easy!

enomenal!! She was great to work with leading up to the wedding, helping us make decisions along the way when we were unsure about things. On the day of the wedding Vanessa took care of everything, I can’t think of a single thing that she didn’t handle for us (she even made sure we ate!). After the wedding we couldn’t find something that we used during the ceremony. Vanessa and team sprung into action to find the missing item before our flight left that day! Would highly recommend using Tudor Arms to anyone!

ad at a wedding!

immediately stood out, offering a classic and high-quality atmosphere that we couldn’t resist. Caroline and Lucy were incredible throughout the entire planning process, always attentive, supportive, and detail-oriented, making sure everything was flawless. On the wedding day, they truly went above and beyond, ensuring it was a day to remember. The food was outstanding, receiving endless compliments from our guests. The venue’s beautiful architecture, combined with such excellent service, created the perfect backdrop for our unforgettable day!

- Tudor Arms was just that!! In the almost year and half of planning, Tudor Arms and our Coordinator, Vanessa were there through it all-- if we had a question, they answered it. If we needed a solution, they found it. Vanessa and her staff were so incredibly kind, patient, and unbelievable to work with. Truly cannot thank Tudor Arms enough for working with us and all of our selected vendors- it was a wonderful day for us and all of our guests!

gotten so many compliments on the gorgeous space, delicious food, and the friendly staff! This is the most gorgeous venue in Cleveland and I would have our wedding here over and over again! Lucy and Caroline went above and beyond. Their attention to detail, kindness, and energy is unmatched. Have your wedding at the Tudor Arms!

ding in Ohio and we barely even decorated. You don’t have to. The rooms are just stunning. The space is very flexible. There are three rooms depending on what you need. We did our ceremony in one, cocktail hour in the middle, and reception in the third room. It’s a very large space. The staff were fantastic. The coordinator Caroline and her protégé Lucy were very organized, professional, and made everything run very smooth. They are also very personable and a ton of fun! Having the event at a hotel was also very convenient for all of our guests. Nearly half spent the night. The rooms were great! Can’t recommend this place enough!

ful our wedding was!

ering. It took one more thing off of our plates, and it made a big difference.

asy to communicate with throughout the entire wedding planning process. It’s amazing they do not charge extra for the event coordinator services! The entire staff of the Tudor Arms make sure that we had the perfect day and that every little detail was attended to. Everything was just as we had planned and extremely well organized as well as clean! There were many options to accommodate all our guests and their varying dietary and mobility restrictions! So so wonderful!

above any other venue like it. We really cannot overstate how perfect the entire weekend was!! It is even more grand and beautiful in person than the pictures online (and the pictures are spectacular). We worked with Caroline. Not only was she incredibly friendly and easy to work with, but she ensured that everything was seamless. Any issues were quickly taken care of when asked. We had many guests comment on how friendly the entire staff was from the hotel front desk to the bartenders to the waitstaff. The bottom line- The Tudor Arms gave us everything we wanted and more.

stunning. Gorgeous, large windows with a medieval feel to it all. The space is perfectly designed for a ceremony, cocktail hour and reception space. There were an ample amount of restrooms that we kept clean and tidy throughout the night. The dinner service was impeccable. They staff enough waitstaff to very quickly get nearly 200 dinners out. As a vendor, I know the importance of a great venue as it sets the tone for your entire event. I would recommend Tudor Arms to anyone looking to get married. Ask for Caroline!

e for my guests to have everything in one - ceremony, reception, after party, hotel - and this venue offers that, plus it’s absolutely gorgeous. The food is great, staff is nice, and our coordinator, Caroline, was top notch and someone I call a friend now. You’ll fall in love the moment you see it.

ve in Cleveland. Highly recommend!

well maintained we got so many compliments on it. The food and drinks were also great we had no complaints there. The room block booking was a little sticky at first but once I got everything worked out it was a very easy process. The elevators were down at the time of my wedding but they had staff members running them and it went very smoothly from early morning to late night. We had our rehearsal dinner, ceremony, reception and after party at the venue. I would recommend to anyone looking for a place to have everything all in one.

s Eve wedding), so having a different room/space for the ceremony, cocktail hour, and reception was perfect. Not to mention each space is stunningly beautiful and unique with so much character, so people didn’t feel like they were in the same room for 8 hours. Aside from flowers, there wasn’t anything we needed to do on the decor front (and even flowers weren’t necessary to make it beautiful). We also loved how inclusive it was. Everything from food, bar service, linens, chairs, security, etc was included in our package. You really get your money’s worth! They also provided a breakfast for our guests the next morning. Our coordinator Caroline was an absolute rockstar! She helped us from beginning to end, and we didn’t need a wedding planner because she was so helpful! I do have to note that the hotel that is attached to the venue that had our room block gave some of our guests issues when trying to book (things like telling them the wedding was a different day, saying the room block was full when it wasn’t), but even with, that I’m still giving them 5 stars because, when I would bring it to Caroline’s attention, it was handled. It truly was the best day, and we couldn’t have picked a better venue!

guests arrived! There isn't any secret entrance so I had to have my bridesmaids run ahead and warn people. I also had planned to take some pictures in the ceremony space with my bridesmaids beforehand but didn't realize there were windows to the doors. Fortunately, Caroline was a superstar and realized this was happening and stationed herself in front of the doors so people could not enter/peek in. Caroline in general was superb, I was later informed about a few hiccups that were occurring unbeknownst to me but from what I was told, she handled everything great! My pictures that were produced from this venue literally made me feel like I was in a Disney movie. I love this venue!

touring the venue as it wasn’t my vision at first. After meeting Caroline and getting the grand tour, my husband and I fell in love. We toured multiple venues and this was the only one we could not stop thinking about. Caroline (the event coordinator) makes you feel as if you have been friends for years. She has a very warm personality and bends over backwards to help keep the day going as planned. The bar staff was excellent and kept up with the mass alcohol consumption of my 250 guests. We did a plated event that was punctual and delicious. Although I missed out on cocktail hour, my guests did inform me of how delicious the passed appetizers were and how stunning the cheese display was. There are three separate areas which we utilized for our large guest count. Dinner was served in a room with beautiful paintings, high ceilings, and enchanting windows. We used the stage as space to cut our cake which created enough room on the floor for a head table to hold 23 people. Caroline was extremely accommodating when i wanted to rearrange the floor plan. We used the center room to host our cocktail hour where there was enough room to showcase a memory display, gift table, audio guest book and violinist/cello. The doors leading to the dinner area were closed during this time which made the entrance that much more breath taking. We used the third room for dancing and our Photo Booth. This hall had two stories which allowed people to watch from above for our first dances and grand entrances. The Photo Booth was also located on the second floor of the dance hall (wheel chair accessible) which helped disperse people in all areas of the venue. The dance area had beautiful woodwork all throughout and also showcased floor to ceiling windows. The venue also features multiple bathrooms on both sides of the floor, elevator reaching each floor making it accessible to all, and get ready rooms (Romeo and Juliet) which over look one of the spaces. As a person who works in the service industry, the staff was fast paced and hardworking. The workers were also very polite and handled a wild crowd. This space made my wedding day dreams come true. 1000/10 recommend!

n at Tudor Arms. The flow of having everything on the same floor was super helpful and convenient for guests. Our guests had many positive compliments about the food as well. We enjoyed the food tasting so much that it was hard to pick 3 options. We worked with the wedding coordinator, Caroline, throughout the whole process. SHE IS AMAZING! Caroline went above and beyond our expectations to make our wedding day perfect and flawless. She is organized, caring, and knows how to make your wedding day just as you imagine it to be. If you are looking for an elegant and classy venue, this is it!

unique and with its own beauty and charm. Our guests complimented the food quite a bit. Working and planning with Caroline made everything so easy, including day of needs. We have so many examples and stories of little things Caroline did for us to make our day easier or better. We really cannot recommend Tudor Arms enough for a wedding.

kage is so easy to work with and took a lot of leg work off me to coordinate everything. Also the food. SO many people said it was the best food they've ever had at a wedding!

nator at the venue, and she was so organized, attentive, and super responsive to our questions and texts from the moment that we booked with the venue. Caroline was also incredibly supportive in the weeks leading up the wedding with multiple last minutes changes to our ceremony and itinerary; she really helped us create and manage the wedding of our dreams. We reserved the Juliette room for the girls to get ready in, which is perfect for photos and they provided a mimosa bar for us all to enjoy while getting ready. The guys rented the Airbnb in the penthouse suite of the hotel (not advertised by the venue since it is not always available, but you HAVE to book it if it is) which is BEAUTIFUL. The Airbnb provides rooftop access to the hotel and has a beautiful view of the CLE skyline in addition to so many other crazy features. Our photographers have done a million weddings at the Tudor Arms and had never been up there before, and immediately said that they need to do more photoshoots there. We then had our ceremony in the Tudor Ballroom, which is beautiful and really gives church wedding vibes without the formality and logistical nightmare of moving from the church to the reception. We then took a party bus for offsite photos at the art museum (a less than 5 minute drive from the venue) while our guests enjoyed cocktail hour. While we were sad that we didn't get to enjoy cocktail hour, we heard nothing but amazing things about the hors d'oeuvres, signature cocktails, and the slideshow on the venue's TVs. Caroline had our schedule down to the minute and we started our entrances to the reception perfectly on time and the champagne toast was promptly served. The venue served a plated dinner that was delicious!! The chicken and beef were just as good as they were during our tasting, and even our vegan and vegetarian guests were impressed with the cauliflower steak. From there the night was mostly in the hands of the bartenders and DJ, who crushed it! The bartenders were having a lot of fun talking to our guests and were not rude in the slightest to a few of our guests that needed to be cut off by the end of the night. Caroline also helped us perfectly execute a sparkler send-off, which must have been like herding cats by 11pm...and then we capped off the night with an after party in the Tudor Bar and Grill. The late night snacks were AMAZING and honestly the perfect touch to end the night. Our hotel rooms in the venue were very clean and modern, which is hard to do considering the hotel is historic. The next morning our whole family and Caroline helped us with clean up, which the venue pretty much handled so we only need to pack up everything that we brought. We were not rushed in the slightest and were able to take our time, which if you ever helped with clean up at a DIY venue you would understand just how much of a godsend that is. Overall, the wedding was perfect, and I cannot imagine us getting married anywhere else. Thank you to all of the staff at the Tudor Arms, especially Caroline, the absolute GOAT!! A couple could not go wrong having their wedding at the Tudor Arms :)