Destination Geneva National

llowed by a cozy reception in the Legends Room. Our guests had endless compliments on the scenery, delicious food, and excellent service from the GN staff. Our original coordinator, Tessa, left on maternity leave a few weeks before our wedding and we were passed on to Tracy. Although we were worried about working with someone new on such short notice, Tracy did nothing short of a phenomenal job. From coordinating our bridal party down the aisle, to setting up numerous signage and décor, she flawlessly executed the timeline of our day and made sure all our details were perfectly in place. She guided our guests with ease, double checked our vendors were setting up in the right places, and most importantly ensured that my husband and I had a fun and worry-free day. We could not thank her enough for her hard work and her efforts in making our day the most special day of our lives.

warm wooden beams and beautiful brick accent wall. While the space itself was amazing, the true stars were the staff—especially Maya Heckmann, who made our entire experience phenomenal. As someone who didn’t hire a wedding planner, I truly appreciated Maya’s outstanding communication, attention to detail, and willingness to go above and beyond. She was always friendly, kind, and incredibly helpful every step of the way. Maya is truly an asset to Geneva National. Our wedding day went perfectly—everything ran smoothly and exactly as planned. We couldn’t have asked for a better experience and can’t recommend Geneva National highly enough!

lly ran through the Tito’s a few times, which says it all!). One hiccup was that music from the pool area was noticeable during our ceremony, and some family members had to ask for it to be turned down. Thankfully, that was resolved quickly and didn’t take away too much from the moment. The true highlight of our experience was working with Maya Heckmann, our event coordinator. She was absolutely amazing — professional, organized, and on top of every detail. Maya made the entire planning process and day-of coordination smooth and stress-free. We can’t say enough good things about her! Overall, we had a beautiful day and are so grateful to everyone who helped make it special.

enjoyable. I was in such great hands with Alex, our coordinator. She was so organized, calm, and kind. The Geneva National staff has weddings DOWN! The set up, the catering, the location, all a 10/10. We loved having our reception in the Lake Geneva room, perfect for a wedding under 120 guests with separate rooms for the dinner, cocktail hour, bar and a private outdoor terrace. Our guests couldn’t stop raving about the food and the views! I can’t recommend Geneva National enough — they made our wedding day truly unforgettable.

x, our wedding coordinator, was exceptional. She guided us through every step of the planning process and was always available to answer questions and offer reassurance. On the day of the wedding, she made sure everything ran seamlessly — her calm presence and attention to detail made all the difference for us and for the bride and groom. The staff on the wedding day were also fantastic — attentive, professional, and kind. And the food… absolutely delicious! We received countless compliments from our guests on every part of the evening — from the venue’s beauty to the outstanding meal and flawless service. My husband and I both agree that the entire experience surpassed our expectations. If you’re looking for the most beautiful setting and a team that truly cares about making your day perfect, Geneva National should be your top pick!

ich added such a special touch to the experience. We even had time to enjoy a round of golf and had an absolute blast at the bar late night—so many fun memories! We’re so grateful for all the behind-the-scenes work from the amazing team at Geneva National—especially Tess, who was our rock throughout the entire planning process. Her support and organization made everything feel effortless. The venue exceeded every expectation, the food was absolutely delicious, and the entire weekend was beautiful in every possible way. If you’re dreaming of a flawless celebration surrounded by your favorite people, we couldn’t recommend Geneva National more highly!

ning. Alex helped keep me calm on the wedding day when the weather wasn't going the way we hoped, she was so reassuring and made sure we knew it would all work out while staying super calm. And then the venue alone speaks for itself.. it's absolutely beautiful and barely needs anything additional with the views. The food was delicious, we didn't have one complaint. I would recommend this place over and over again to anyone and everyone!! Thank you for absolutely everything!!!!

started and then connected us with Alexandra our wedding coordinator. She did a phenomenal job getting us all the information we needed to plan this weekend wedding with many moving parts. She set up cottage accommodations which were amazing. Our rehearsal dinner was at the Hunt Club. It was a perfect venue with all the history and food and service was top notch. We had a Friday welcome party on the 18 hole putting green. It rained and the staff, especially Franky, set us up in the beautiful pavilion next to the green. Once the rain stopped, our guests were able to enjoy the putting green and fire pits. Saturday, the outdoor wedding and cocktail hour near a pergola with the lake in the background was exactly what we envisioned. Our quests moved to the ballroom for the reception. Alex and staff was very accommodating in making sure the table setup worked for 250 guests. The food and service was outstanding. We received so many complements for the chef on the food, the waitstaff, the bartenders and everyone involved . Alex was always professional and worked with us on so many decisions that needed to be made. Endured many nervous questions and concerns and was very patient! She orchestrated moving all our guests around all weekend. Set up tee times for the guests who wanted to golf. Provided golf carts for guests that needed them. She was very helpful to our wedding designer and they collaborated on many aspects of decorating. Last, this is the most beautiful setting for a wedding. The lake, the golf courses, the accommodations at Geneva National and The Ridge Hotel were wonderful. The ballroom is lovely with windows looking out onto the lake. The food and service in every area of Geneva National was outstanding. I highly recommend Geneva National for your wedding. Thank you to all the staff who made our wedding dream come true.

the table seating charts and rehearsal dinner. She was very accommodating for special requests last minute which we both appreciated. She also was very nice and easy to talk to. If you are looking into getting married at GN request Jen S to be your coordinator and you will not regret it!

ss off our plate to ensure our planning processes was enjoyable as the bride and groom. geneva national goes above and beyond to make your wedding special and worked so hard to make our vision come to life. We forgot our rings in the bridal suite and when our event coordinator Jennifer heard this, she took off her heels and ran to grab them for us (in the rain!!) no questions asked!! This is just one example of the ways Jennifer and her team goes above and beyond. There is not a lot of places that would go above and beyond like Jennifer did for us on our big day. We are incredibly grateful for Geneva National, and Jennifer who is adored by both of our families. My husband and I highly recommend Geneva national, and requesting Jennifer as your coordinator!

did a wonderful job putting it all together and making it a night to remember. The banquet staff was very helpful and attentive to our friends and family. I had numerous people come to me and comment how amazing the staff was. They were very accommodating and attentive to our guests, which we really appreciate.  Frankie was by far the best banquet manager my husband and I have seen in years. He always checked on us to make sure we were having a good time, asking if we needed anything at all. We've never had service so amazing.  When we first looked at The Ridge with Tracy she showed us pictures of Geneva National Lake Geneva and The Legends Room as a venue location, she knew right away how interested we were in looking at the rooms. Tracy was amazing to work with when we were touring and booking our wedding. She took care of us and was available for any questions we had, she was truly one of the reasons why we booked our wedding with Geneva National. Jennifer's hard work to help us put together our dream wedding paid off. She is a very thoughtful woman and we were extremely happy with everything she did for us prior to our wedding as well as the day of. She did a wonderful job setting up our tables, place cards, card boxes, and setting our items out exactly how I envisioned. She was very attentive checking in on us throughout Friday and Saturday, asking if we were doing ok and if we needed anything she would find a way to do it for us. We couldn't have asked for a better wedding and Jennifer helped us make it a night to remember. She did a wonderful job and we couldn't say enough compliments about her and the amazing job she did for our wedding. She made sure we were all having a great time and everything went smoothly and perfectly-which of course it did thanks to Jennifer. From our rehearsal dinner to our ceremony to our reception, Geneva National's staff was amazing. The venue was gorgeous, the food was delicious, and everyone was very nice.

with millions of questions and nonstop emails from me with patience. She did such a great job coordinating the day of - we did not have to worry about a thing and it helped us focus on just enjoying the day! We still get compliments on how beautiful the venue was and how delicious the food was. There are a ton of accommodations between GN and The Ridge to entertain your guests all weekend! HIGHLY recommend - 10/10, everything could not have been more perfect!

tdoor patio and the ceremony site itself (we did ours outside) was surrounded in flowers and very private! Each night there is only one wedding so you get the whole downstairs part to your self. The food was also fantastic… especially the starter courses. For entrees we had steak and chicken and got nothing but compliments all night long! The day off, the serving staff was very polite and incredibly attentive and the bartenders were lots of fun! The bad: we had our venue coordinator change about 5 months out from our big day. Although we liked the new coordinator it was hard as expectations changed and what was offered changed. Things the original coordinator promised were no longer available. However Cindy did a good job trying to accommodate everything that was promised to us. Also if you don’t have a Friday wedding you don’t get access or the ability to set up your space until the morning of your wedding. I only recommend this venue if you go with a separate wedding coordinator as communication was tough at times and the venue coordinator is not very involved the day of your actual wedding.

everyone we came in contact with, everyone was so nice and knowledgeable. The venue is so large, accommodating, beautiful, and the food is amazing. It's a beautiful venue for photos and just taking in the scenery. Cindy, our coordinator was always so available and always able to provide a quick response, while still being knowledgeable. Cindy truly listened to all of my visions and made it all come to life. I always felt very comfortable talking to Cindy and was so thankful to have her throughout the process and on my wedding day!

zing. We had guests from our wedding raving about the food and how it was the best wedding food they have ever had. The Event Coordinator, Jennifer, goes above and beyond her job description. You don't even need to hire a wedding planner because Jennifer can help run through rehearsal dinner, help set up the day of, and makes sure that everything goes seamlessly. She is so helpful through the process and answers questions in a timely manner. The staff is excellent and really caters to your needs. The venue is stunning and GN can provide a lot of items for you. They provided table numbers, which was super helpful. I would recommend Geneva National to anyone looking for a wedding venue!

that our food was amazing (Frenched Chicken Breast and Short Rib). It was almost comical to see how big the portions were. The short rib was literally larger than my friend's head. We were lucky enough to have an outdoor cocktail hour at the end of October and it was truly amazing. I do recommend getting a day of coordinator or someone to help you. Alex was awesome, but is limited to only Geneva National. She was very transparent about this though, so we were able to budget for a coordinator. I will also mention that if you have a live band, their venue capacity is limited to 200 rather than 250. Again, all around awesome!!!

ofessional, caring and made everything come together just the way we wanted! We so many little extras to pick from to make the day special and go smoothly. We had some guests with special dietary needs and the Chef made sure they had a meal they were able to enjoy. I would definitely recommend Geneva National for a wedding venue!

y supported, my questions were answered in a helpful and timely manner. On the big day Jennifer was so helpful and I truly don't know what I would have done without her help, I was worry free knowing that everything was handled. The food was unbelievable we still have people telling us it was the best wedding food they've ever had. I would definitely recommend Geneva National as an amazing wedding venue, truly made our wedding day perfect!

r reception which i never expected as i had asked about this in the beginning and they said they will stay with us til party ends. Our dessert was served so late because no one was there to monitor it. They even forgot to serve other desserts i ordered. During dancing part i could not find someone to assist us and decors were left unattended i could not find it the next day. She was also assigned to a different wedding the day before ours leaving us at our rehearsal dinner by ourselves. I read a lot of reviews about having the best coordinator from this venue but ours was totally different. We were unfortunately assigned to someone who is not wholly dedicated to us and there was not even someone else to assist her. This venue will charge every simple uprade you ask - from food and alcohol menu,table setting and they will even triple hotel prices when they know there is a wedding. Grounds were beautiful no doubt but make sure to hire your own wedding coordinator if you dont want to end up frustrated and be prepared to pay the large bill.

lt more taken care of in my life! From the moment we started working together I was so impressed with her. She was so responsive and knowledgable and was so so so helpful. The entire staff at GN was so amazing in every way. So many of our wedding guests were raving about the service, and especially the food. Every guest felt the food was spectacular. Our wedding day was a dream, due in large part to how wonderful this venue is! The venue itself is gorgeous, and the staff 11/10.

in 2020 and GN worked to help us get rescheduled to September of this year. The transition went smoothly which is honestly a miracle since we transitioned through two wedding planners before ultimately getting assigned to Tracy Opel. I don't think our day would have gone as smoothly as it did if it weren't for Tracy. My husband and I credit her entirely (and the rest of the GN staff, from the servers to the bartenders to the additional planners/staff that helped) for creating a day for us that was completely error-free and so, so calm. I am not a very calm person and I'm very sensitive to people's energies and Tracy has the BEST energy ever. She can wrangle people efficiently and professionally while still maintaining a chill attitude (and we each had 15 bridesmaids and groomsmen, so she definitely wrangled her ass off). I can't thank her enough or speak more highly of her skills. My parents spoke so highly of her post-wedding as well. GN provided such a gorgeous backdrop for our wedding, more beautiful than I anticipated honestly, and the food was fantastic (again, better than I expected even though our tasting was so wonderful too). My uncle is a professional chef and said our food was the best wedding food he's ever had. Since our wedding people have asked us if anything went wrong or if we'd change anything and I'm so grateful and thrilled to say that we wouldn't change a thing. It was truly wonderful and better than we expected it would be. I will recommend GN to everyone and can't wait to come back year after year to celebrate our anniversary with them.

eeded, which was extremely helpful. Her ability to keep a level head throughout the big day not only kept us at ease, but our guests as well. We would recommend this venue, and Tracy in perticular, to all couples looking for accomodating staff, great food, and a modern event space.

d some new wedding planners that we were able to work with for our 1 year anniversary celebration that are great and made it so easy for the day to go smoothly. The food was really good and they easily accommodated different dietary needs. It rained right before our ceremony this year and there was a whole group of staff that ran out to dry off the chairs and make it look like it didn’t even rain. Very thankful for the staff that helped make the day perfect.

of planning all through the wedding weekend, Alexandra, Stacey and everyone at the venue were very accommodating and helpful. Even more so the wedding week when it mattered the most! Everything went off without a hitch, we would definitely recommend Geneva National for a wedding.

o get everything transferred to a new date in 2021, and they made it so easy. Our day would not have turned out so amazing if we didn’t have Alexandra as our coordinator. She was on top of all of the details from the months before the wedding all the day to the wedding day and made everything run smoothly. Overall, this was an amazing venue and we highly recommend choosing them as your wedding venue!

us and took care of us through the craziness of covid and normal wedding planning. The night of our wedding was perfection. It was exactly what we dreamed and hoped for. The food was SPECTACULAR. The staff was so kind and caring. Extremely helpful at all times. Our guests had nothing but positive remarks. If you are looking for a wedding venue, this place has it all in one. Stay, Food, Drink, and even activities throughout the weekend of your wedding. I would highly recommend. I am forever grateful for everyone at GN. Thank you for making our dream wedding come to life. Best Day EVER.

February 2019 when we initially booked our event. We held out as long as we could, but we had to postpone as we are Illinois residents. Barely any of our guests would have been there to share our day, and as a nurse, I could not put our loved ones at risk. As soon as we postponed, and upgraded to a room with a higher food and beverage minimum to host our reception, Wisconsin overturned the mandated safer-at-home order, and our wonderful wedding coordinator, Pam Linker, was either furloughed or quit somewhere along the way. We were not even notified if our contract had been received, or that Pam was no longer with GN until a month later when WE had to call and inquire. We did not hear from anyone from Geneva National for nearly two months. Our guests' hotel reservations were still not transferred to the new date, GN/The Ridge even told one of our guests that the wedding was still scheduled for 6/27, which would have only been a week away. Also, they were going to charge members of our wedding party $999 a NIGHT for their suite reservation. What!? We tirelessly tried calling and emailing Michelle Adkins, the new wedding sales manager, to resolve these matters, and we were not even acknowledged. Once we finally did get in touch with her, we were merely told, "I was under the impression someone was taking care of you." 😐 We have paid this venue over ten thousand dollars, for a wedding we can't have until next year, and we were ignored for two months. We are still unable to receive a correct contract addendum, despite several email exchanges, and we are exhausted. We have yet to hear from our new wedding coordinator, Jillian, and we are honestly not even looking forward to celebrating at the resort now that Pam is no longer with the company.

hat we definitely should look at some other options. I reluctantly went to look at the other options but could not stop thinking about Geneva National the entire time. Finally, after looking at two other venues in Lake Geneva and showing our parents this venue, we were sold! Our wedding was exactly 1 month ago and we are still over the moon with how everything went. We rented out all of the spaces because we anticipated a large guest count (ended up with 250) and wanted space flexibility. We utilized the Legends room for the bridal suite and getting ready in the morning and then our cocktail hour at night! This room is so beautiful with its exposed brick and panoramic views. We utilized the Grand Ballroom for our dinner and reception and placed a "mini" dance floor for our first dances. Then, just adjacent to the ballroom is the Lake Geneva room where we set up a massive dance floor and risers for the band! We also hung bistro lights over the dance floor and it made for such an incredible ambiance. Through the next set of adjacent doors, you walk into the lounge that we utilized for our dessert station and late night snacks! We did the premium smores bar which was a huge hit! There is also a giant permanent bar in there that people loved! The staff at Geneva National were nothing short of AMAZING. Pam was an awesome wedding coordinator! Pam never said no, every single request we made she figured out some way to accommodate. I don't think there are many venues that you can say that about! Even with the few hiccups and miscommunications we did have, everything got sorted out in a professional manner and we are so unbelievably thrilled with our decision to chose GN for our big day. It was the best day of our lives and we wish we could relive it 100x over! If you made it to the end of this incredibly lengthy review, I hope you've already made the decision to book Geneva National because you won't be disappointed! Wishing you future brides and grooms the most perfect day!

nd our guest’s pictures in front of the windows were so beautiful! The bridal suite was a great perk and made it so easy for me and my bridesmaids set up a little in between getting hair and makeup done. I suggest the mimosa bar! The staff was very helpful And quick in answering questions and worked to help make our wedding flawless. Jillian worked her magic more than a few times for us. I just want to relive our day over and over again. We could not have picked a more beautiful spot!

ible staff). From booking the venue, to the food, to the gorgeous scenery and ideal hotel space, we couldn't have asked for anything more. Pam Linker, our day of Coordinator, was absolutely incredible in preparing for the big day and did an incredible job making sure everything was set up the way it should be. She's not only an incredible employee, but I consider her a friend now. Any time I would ask Pam questions via email she was prompt and thorough. Her attitude was always "we'll make it happen" even when I thought I was making outlandish requests and that is the mark of a true professional. We were able to stay within budget and several of our guests remarked how expensive they thought everything was. I highly recommend this venue - you won't be disappointed.

The food was EXCELLENT!! Highly recommend this beautiful wedding venue!! You won’t regret it!

riendly, fun, and professional. Every detail went according to plan, thanks to Pam, our wedding coordinator. Everything we asked for was answered with, "Sure! We can do that!". Not every venue offers a wedding planner, but at Geneva National they are included in the package...Invaluable!!

nderful! I would not have changed one thing about our ceremony, cocktail hour, or reception - truly a dream! Not only is the space itself so beautiful, the staff is excellent. We worked with both Pam and Michelle for booking/planning and they couldn't have made it any easier on us. Whatever we asked for, they made it happen. They made both Jamison and myself feel so special and loved from the moment we arrived in Lake Geneva the Thursday before our wedding to Sunday morning when we went to pick up our remaining decor. Everything went incredibly smooth thanks to them! The Geneva National also has AMAZING food. Every single one of our guests mentioned how good their dinner was that night. They also placed a plate full of appetizers on our sweetheart table after the grand march because we were so swarmed during our cocktail hour, we didn't get a chance to eat. That was very appreciated! They had everything we needed in their bar selection, and even added on ginger beer at the last minute because it was in one of our signature drinks! Jamison and I could go on and on about how much we loved our wedding day; it was worth every penny! Overall, if we could go back and plan our wedding again, we would choose the Geneva National every single time! Thank you guys so much for all the love and hard work you did to help us have our BEST DAY EVER. <3

so impressed with how much effort and time she puts into the wedding planning. The views were beautiful, our ceremony was at the Lakeview Terrace and our reception took place in the Geneva Room. The food was outstanding, and the staff were all very friendly and the service was exceptional. I wish the time wouldn't have went by so fast so we could have enjoyed it longer! Thank you to all the fantastic staff at Geneva National.

e first 15 minutes! We said yes to the venue for 09/14/2019! Jillian, our girl was simply amazing! She was understanding, helpful and made our planning easy. The moment we walked into the Lake Geneva room before we said We do... our vision was there, perfect, flawless and simply amazing! She got us! As a bride you want things perfect and I was so lucky to have the best wedding ever! Food was amazing, staff was attentive and friendly. My guests are still talking about how amazing our wedding was. Thank you Jillian and Michele for giving this bride the dream she has been dreaming since she was a little girl! I married my Prince Charming and you all made it happen! We are lucky and blessed to have you in our life! We love you!💕