I had my wedding at The Crystal Ballroom last year, and we were absolutely blown away with how beautifully it came together, thanks to the help of Scott and Diane. They have done ...a lot of work to make the interior of the venue look polished and elegant. We did not need much of our own decorations because of how nice the venue looked on its own. Diane and Scott were extremely organized through every step. They provided outlines, itineraries, and regularly communicated with us over the phone and through email. Diane responded to me within the hour for anything I needed leading up to the wedding. You can tell their family has been in this business a long time, because their organization and commitment to our wedding day meant that I did not have to worry about the outcome. If we were to do it all over again, we would pick The Crystal Ballroom every time.