Crowne Plaza San Marcos Golf Resort

and beyond - from helping plan the details to making sure the day-of went smoothly. She was always available and responded to questions promptly. The banquet captain, Prince, and his entire team were professional and helpful during the event.

shoot spots on site! Very thankful to Irene and Prince for all their help! The event went so smoothly because of their help and support ❤️

team did the most to have my event ready, looking beautiful, and offer excellent service to me, my family and my guests. If I had another wedding, I'd book here again!

minating the need for renting a bunch of extra things. Not to mention the variety of places it offers for beautiful wedding photos would definitely recommend to anybody looking for the perfect venue.

guests couldn’t stop raving about the food and venue, it was beyond perfect! 

have our family from out of town able to stay at the hotel, and they all really enjoyed their stay. We love that we were able to utilize multiple different areas of the hotel for our ceremony, cocktail hour and reception. The courtyard area is not particularly private and unfortunately we did have to remind the staff to close the front gate for us right before the ceremony, but it still turned out beautiful. We got a good deal on a presidential suite which was very nice, as well as a spacious suite to use as a dressing room. The staff overall was very helpful and friendly, and adapted well to staff changes that occurred shortly before our event. We don’t have any regrets about choosing this as our wedding venue and would recommend it to others, but just keep in mind that it is a functioning hotel/golf resort, not just a wedding venue, so you have to prepare to share the space to a certain extent. 

initely recommend getting married here!!

re we wanted to get married. This hotel offers the full package: beautiful scenery, superior service, and excellent food and beverage options.

dinner/reception. Venue was so beautiful. 1000/10 recommend.

AZ- so selecting a local venue and vendors was very important to me. From start to finish, Yovany and her team were wonderful in assisting us with setting up catering, coordinating between our vendors, and coordinating the flow of our ceremony/ reception. The overall pricing compared to many other local wedding venues is very fair- as they provide a variety of food and beverage packages for every budget. To summarize- I can't rave enough about how SMOOTH our wedding day was. Friends and family couldn't stop complimenting us on how beautiful the venue was, how delicious the food was, and how much fun they had from attending! We're especially grateful for Yovany including a hotel suite for our wedding night, as it was one less thing to stress about, and we were exhausted after celebrating all day. The chocolate covered strawberries and wine were an extra sweet touch as well. :) As someone who's worked in the restaurant/ hospitality industry for over a decade- if you're looking for a beautiful local venue that offers in-house catering, thoughtful planning, and excellent hospitality- please consider choosing the Crowne Plaza San Marcos Golf Resort as your wedding venue.

he food. That was the highlight of the night- all of our guests said the food was AMAZING and way better than other food they’ve had at high end hotels around Phoenix. The rooftop space and set up was beautiful. Yovany went out of her way for me by providing table numbers so I didn’t have to buy any and she was very communicative. We had the best day and the property is seriously swoon worthy for wedding pictures!

been more than helpful with making sure she worked with me on getting everything done on a timely manner. Yovany made sure me and my fiance were included on tastings, vendor meet and greets, and all the little things you don't really even think about it until you;re in the thick of it. Most importantly that left an impression with me, Yovany's warm and lovely personality, on top of of her professionalism she's just the ideal coordinator you want to work with during the time of your wedding. I highly recommend San Marcos, all my guests stayed at the resort and had a great time exploring downtown chandler during our wedding weekend. I couldn't be more happier with my choice of venue and everything that followed throughout.

ected us with Yovany and the rest is history! We had our wedding in the fountain courtyard and it was stunning for both ceremony and reception. Yovany & team worked quickly to make sure our day would run smoothly and she even ran our rehearsal for us. All of our guests raved about the food and drinks and it was very competitive pricing! Yovany went above and beyond for us and we are so grateful!

wedding was stress free and the ceremony and reception was absolutely beautiful.

ur choice of location of venue would be a key component of bringing our daughter's vision and expectations to reality. We visited several venues in the East Valley. Then we made an appointment to visit the Crowne Plaza San Marcos in Chandler. Yovany Najera, Catering & Special Events Manager at Crowne Plaza San Marcos Golf Resort, guided us through the process of identifying the most important features of our event. Yovany helped us to visualize the splendor of the San Marcos Ballroom, the elegant reception and cocktails space, and the beautiful outdoor patio as it would be experienced on the night of our event. A preparation room for Isabella & Mom created a comfortable space for hair, makeup and dress steps. Yovany walked us through every detail of meal selections, bar options, and the logistics required to convert our vision for Isabella's big day into a rousing success and then into vivid and lasting memories. We also benefitted from an onsite tasting event, at Yovany's invitation, prior to our celebration. Our plans were fluid and changing. Yovany was with us the entire journey to translate our preferences for our guest experience into a manageable budget and payment arrangements. Our event was a tremendous success and many of our guests shared how much they enjoyed their evening, the venue, their meals and beverages, and the charming ambience of the Crowne Plaza San Marcos. An attentive, professional, and highly responsive Crowne Plaza San Marcos event team ensured that our celebration proceeded smoothly and that our guests were well accommodated, with Yovany leading the way and guiding our experience. Our daughter's big day has left a strong and uplifting impression throughout our family and friends. We celebrated, we danced, we dined, we drank, and we partied in a fabulous venue supported by a friendly team of event professionals. Big thanks to Yovany for lending her insights and expertise toward the realization of our Isabella's time in the spotlight. We highly recommend the Crowne Plaza San Marcos Golf Resort in Chandler as a top contender for your event investment. Carlos & Elizabeth T.

g us where necessary. the kitchen staff rescued our tumbled wedding cake, and Prince the manager saw to every detail. I was so impressed as were our guests. the bride and groom couldn’t have been happier. a big thank you for helping us every step of the way! From the anxious mother of the bride

Valley and made the decision to have our special day here. Since it is in the heart of Chandler everything is within walking distance just minutes away. The resort and staff even blocked out rooms for our out of town Guests at a discounted rate. We had around 75 Guests and our Ceremony was in the 'Fountain Courtyard' and our Reception/Dinner was held upstairs on the 'La Terraza Patio'. The Bridal Suite was in the 'La Vista Room' upstairs as well, that overlooked where our Ceremony was being held. The Cocktail hour was held in 'The Palomino Room' that was adjacent to the dinner/reception area. We had our special day, Saturday 3/2/24, in all of these areas of the Resort due to the beauty and space needed for our size of wedding. It was 2 years of planning and it was so worth it. The day was flawless and went off without any issues because of the incredible Staff at this resort. The weather was even perfect, sunny and cool out. Our Wedding Planner, YOVANY NAJERA, worked with us tirelessly and was always available no matter the time or day. Between e-mails, phone calls, in-person meetings, etc. she was always there for us. We are so blessed and happy to have had our Wedding here at this beautiful resort and venue. Steven & Mary Jane.........

ble. She and the venue helped with all the big details and all the small details in a timely and professional manner. We choose the outside courtyard for both our ceremony and reception, the space/venue worked out even better than we anticipated. We did have reserves on flipping the space but the Crowne Plaza Staff did a spectacular job on taking down the ceremony and setting up the reception exactly how we wanted it. We both got ready at the resort and took picture before the wedding and during cocktail hour, so there's tons of places to take pictures even while guest are mingling during cocktail hour. We had a lot of family/friends come in from out of town so the attached hotel at the resort made it perfect for everyone to stay at the hotel and attend our events. Absolutely would recommend to anyone looking for a beautiful venue with a friendly staff.

k back the San Marcos and remember one of the greatest days of our lives!!

a hotel was perfect. We chose the Pergola for our cocktail hour and the Fountain Courtyard for our reception, and both were perfect spaces. Nicole, the coordinator, made sure everything was set up to our liking/specifications, and it looked more beautiful than I ever could have imagined! The package we chose was all inclusive, taking care of the food, bar, seating, set-up, everything, which helped greatly with planning. The food was to die for during the tasting and the wedding itself, our guests cannot stop raving about it! The bartenders were also fantastic in handling our party. Each staff member was constantly checking in with us, as well as our parents and bridal party to make sure we were taken care of. The only drawback I found was some confusion with the hotel block, but Jill made sure to fix any issues we had. Overall, the Crowne Plaza was instrumental in making sure our day was absolutely perfect, and I could not recommend this venue more!

time dealing with its management. My now husband and I booked the San Marcos in Sept of 2021 for our Jan 21, 2023 wedding, we signed a contract for prices dictated in the package available in Sept of 2021, but when we went to our food tasting in Aug of 2022, management tried to switch the pricing to the current years' package (a much higher rate). It wasn't until we took a screenshot of our contract and emailed it to management that we were able to get confirmation they would not be gouging us for pricing that didn't even exist when we signed our contract. That being said, Nicole was an amazing coordinator and worked with us closely to make our wedding day look how we wanted. Our ceremony was what I always imagined and we had a lot of fun at our reception in their La Terraza space. The venue is beautiful for photos and I am so happy with how ours turned out. If I could give the venue a 3.5-3.75, I would. TLDR: Jill Turski, the director of sales and marketing, will try to gouge you for money if you don't read your contract. Nicole is an amazing coordinator and we were happy to work with her!

I arrived she was there working hard and making sure everything was perfect. The staff respected her and followed her direction. My mom got the the Plaza early and said Nicole was already there setting up. Overall, I was very impressed with the entire experience!

out and a second time to go over the menu and pick out some of the decor pieces they had for us to use for free. We had a Parisian theme for engagement party as we are getting married in Paris France this year. Nicole offered us some of their gold rings with silk flowers, and glass hurricanes with white candles to help us decorate the tables. The fountain in the middle of the garden added to beautiful aesthetic. You are allowed to bring outside desserts, so we hired a crêpe stand to make dessert crêpes for everyone to go along with the tea sandwiches and breakfast items we had for a Parisian brunch. We had to make some last second changes the day of but everything still looked beautiful. The food tasted great, the drinks were flowing, the service cleanup was quick and easy. Nicole approached me several times to ensure everything was as needed during the event and the head of catering was on top of ensuring the food kept getting replenished. The engagement party was for around 80 people which could’ve became an overwhelming experience quickly for a type A person like me, but Nicole insured everything went smoothly and worked great. The only hiccups we experienced were it ended up being a very hot day and a bird decided to take a poop on one of our tables, which Nicole quickly replaced. I Would definitely recommend using the Gardens of this resort for any sort of party you have as the team at this resort will make it happen for you.

e been better! They both were remarkable events put on by Nicole! She definitely outdid herself because they both were so beautiful to attend!

walking down the aisle. I needed to be pulled from first look photos to discuss “confusion” with the table numbers. These had been emailed well in advance, and apparently she told my Aunt that I had not sent them. I had two tables that were short a seat (I looked back, and I had the numbers correct for each table) however the confusion left two guests standing for a period of time. The response was “the bride didn’t tell us there was a change.” This was quite embarrassing. There were so many other small things, including never getting my cake topper back that we ordered custom made. We also didn’t receive the bathroom baskets back. For both, they stated that “someone from the family must have taken them.” We reached out to everyone, and nobody had them. I’m sure the cake topper was just tossed. There was so much confusion, Mis communication, and mistakes made. I could go on and on. They even changed the venue of my welcome party the night before without informing me. I had notified everyone to meet in the courtyard and I found out from the sign in front when I entered my own welcome party. That it was not there. Their response was “whoops, I guess we didn’t tell you.” Positives. This hotel is in an amazing location downtown, next to golf for the guys, stores and restaurants for everyone. The pool was awesome, and the courtyard was gorgeous thanks to Fred’s Flowers. Guests from out of town didn’t need a car all weekend, which was great. For the location, I would choose this venue. The hotel still has so much potential, but would need a completely new staff to change my mind and recommend them.

e, and took pictures around the property and on the golf course. I loved the bridal suite as it looked over courtyard so I could see the guests before the ceremony. Since first starting to plan my wedding the wedding coordinator changed at the venue and communication was a bit difficult with the new coordinator. She also didn't show up on my wedding day until 4:45 when my wedding started at 5. With that being said, the rest of the employees did a fantastic job setting up and getting things done. Major shoutout to Bryan and Brandi. The food was amazing as well!! I would recommend having your wedding at San Marcos.

on, 20 minutes from the Phoenix airport and so walkable that you don’t need to rent a car. We had our ceremony outside under the pergola and the reception in the fountain courtyard. Prince, the banquet manager, was a dream. Nicole is the newer wedding coordinator who was also great to work with. If she didn’t have an answer, she was good about getting back to us. We had a few miscommunications, like the reception table set up the day of the wedding, but they ironed everything out and had it corrected. She really shined helping us coordinate details at rehearsal, like where we could walk-in, and the day of the wedding she kept an eye on all the vendors making sure things were coming together and that the boys didn’t cross paths with us after they got back from golfing. I really appreciate her taking the time to make our day special and checking in several times to ensure we didn’t need anything. San Marcos also delivered champagne and chocolate covered strawberries with a thank you card to our room. It’s details like these that set them apart! Several of our guests had issues checking in, and this is the biggest pain point we had during our stay. People were double charged (it was made right) and there was so much confusion over our wedding “welcome bags”. We went to morning, afternoon and evening shifts to remind them to hand them out. Breanna apologized, and was great adding notes in their system to try to make sure each guest got a bag. There were people getting bags who were with a different wedding, or not getting a bag at all, which doesn’t seem like a big deal, but hundreds of dollars were spent on them. We ended up handing them out ourselves. The lobby reception crew does not seem equipped to handle events. Our room was never cleaned, which wasn’t a big deal to us, we just stocked up on toilet paper and towels ourselves. A heads up checking in would be nice noting you have to schedule a cleaning. Some of our guests also had room service plates by their door for days before getting picked up. Overall, I recommend this resort to anyone coming to Chandler or looking for a wedding venue. I will note that several rooms will have a construction view, which was our first room. Normally we wouldn’t have minded, but it was our wedding weekend, so we asked to move. San Marcos was good at making things right when needed and have many great staff members that seem to really care about your stay. I can’t wait to come back...I can’t thank them enough for making our day one I’ll never forget for us and our guests.

ocess with the previous wedding coordinator, Annie, who is no longer with the hotel. Upon Annie's departure, the whole process fell apart. We had to initiate contact with the Director of Sales and Marketing to schedule the meeting to finalize the details. When we arrived for the meeting, it was apparent that she was not al all prepared for the meeting nor was aware of our previous interactions with Annie. That should have been a clue to us but we were already committed and it was too late to change venues. We had to micro-manage the entire process only to still be disappointed in the end by the hotel not serving the correct entrée at the reception and having incorrect table centerpieces. When it was noticed that the centerpieces were incorrect, it should have been corrected right then and there as there was still time before the start of the reception. As for the incorrect entrée being served, what was served in no way resembled the choice we selected at the tasting. There were multiple instances were the entrée selection was reiterated through emails and documentation up until the date. How it was still incorrect is baffling. There were numerous other mishaps along the way, too many to list here. After the reception, we had a discussion with the Director of Sales and Marketing and were offered IHG rewards points to compensate for the mistakes made by the Crowne Plaza team. We, however, felt it more appropriate that we receive a reduction in pricing due to the incorrect entrée being served. We certainly should not have to pay for something that was not what was selected. The Crowne Plaza did concede to the price reduction. We were told that the multiple mistakes made by the new wedding coordinator, the banquet team, etc. were all 'lessons' learned for the team. It's unfortunate that the lessons learned were literally at our expense, both emotionally and financially. The disappointment that we feel over the entire experience is immeasurable and nothing we would want anyone else to go through. This was such an important and special time for us, one which cannot be recreated and there was certainly a damper put on the event due to the way it was handled by the Crowne Plaza from before, during, and after the event.

have to worry about anything since Annie was there. The food was delicious, the ambiance was perfect. Our guests loved the venue and the convenience of being able to stay at the hotel. I would pick this venue over and over again. Our day was absolutely perfect thanks to Annie & Crowne Plaza San Marcos!

all the answers and made our experience individualized and personal. She wants to ensure that the bride and groom have a perfect day. They coordinate with all the vendors. Their staff did an impeccable job turning over the seated area into a beautiful farm table setup that was magical. The bridal room was fabulous with snacks and mimosas. All of our guests raved about the beauty of the venue and the quality of our plated meals. They were impressed at the portion size and outstanding taste of each meal. I had no worries the day of the wedding. As the mother of the bride, I wanted to make it a very special day, and it was truly magical. We did the package that included the cake, which was spectacular. I didn't lift a finger and could spend time with my family without worry. I really cannot say enough wonderful comments about the venue and the staff that supports this lovely hotel. Our family staying at the hotel also loved the renovated rooms and lobby area. I highly recommend the braised short ribs and the salmon--both were huge hits are our plated dinner reception.

d answered every question along the way. We loved our experience and so happy we finally had our dream wedding.

work with. Annie helped us throughout this entire process and she made sure that our vision came to life. I would recommend the Crowne Plaza to anyone looking for a gorgeous venue to host there wedding.

to have a person like you. From the beginning you have out met our expectations. I thank you for your patience with us through this process. You have made our dream wedding become a reality. The days we had at the hotel rehearsing and the actual ceremony and reception ran smoothly. We are truly forever grateful for you. Your kindness is outstanding and always showed when we changed our minds a lot. Anthony and I just want to say thank you from the bottom of our hearts. Please thank the chef(s) and servers for such an amazing meal. We got so many compliments on how tasty everything was. Also, please thank Prince. He has such a wonderful soul filled with happiness. We shared laughter and his kind words and humble self was always presented. We will never forget this crazy yet wonderful experience we all shared together.

and we had a great time! The food was also good :) Thank you!

reception outside, vegetarian choices with her dog in attendance! They accommodated everything we asked for. We had the wedding and the reception under the pergola. Prince was in charge of the banquet staff. Set up was perfect and he even helped us when we were decorating! We chose the street tacos and cheese enchiladas for dinner. They were a big hit! The food was delicious and the staff was great. We had a bar too and the drinks were great! Needless to say we had an incredible day! One that will be in all of our memories forever! Thank you so much Annie and Prince for giving my daughter and her new husband a day they will never forget ❤️

sweetest gentleman and made sure the evening stayed on track.