We had a venue tour scheduled, and got there a little early. When we started looking for Sydney at 11, another couple showed up looking for her as well, and we realized that our to...urs had been double booked. This wouldn’t have been a problem, except we had no communication from Sydney about it, and she never showed up. We finally were able to reach her 15 minutes after our appointment was supposed to start, and she told us that she was 15 minutes away, after not communicating with us at all about running late or being unavailable, even though she’d been adamant about confirming our appointment when we booked it two weeks before. It was wasted three hour round trip to tour this venue, and we’re unable to