Claire August Photography

livery date, missed it, and continued to not communicate. Legal action was threatened multiple times, and it felt like that was the only thing that made headway because after it was mentioned suddenly more pictures would show up in the online album no message or explanation from her. I'm glad I have them and it's over. She did offer a partial refund, but I have yet to see anything from her financially. ORIGINAL: Claire was amazing for our engagement pictures, and we got these great pictures. But post wedding it has been 13 weeks, we haven't gotten sneak peaks. She isn't responding to communication with an ETA for pictures. She has a 10-week delivery time frame and we have surpassed that by 3 weeks. I've reached out via email, text, and Instagram with no response and people who were married 2 months after my husband and I, have posted sneak peaks online showing that she clearly is not prioritizing our wedding that was done earlier. Lastly, we paid for the largest package, and we had her leave 4hrs early because there was no longer anything to take pictures of. She hasn't given us any kind of refund and I've started to consider legal action at this point as the photography was half of our wedding cost.

had. We have been trying to communicate with Claire about our September 2023 wedding since January 2024 and as of October 2024, have still not received all of the photos we were promised under contract. In that time I have attempted to communicate with Claire dozens of times and every time have had to send multiple messages, emails, and voicemails to receive a reply. In November 2023, Claire let us know that due to a technical error we would not receive our photos for a couple of weeks, but that we would receive them before the holidays. We reached out after the holiday season in January and were met with silence for multiple weeks. She finally let us know that she had fallen behind and that she needed another week. We heard nothing for a month until reaching out ourselves again. Again, we didn’t receive a reply and reached out multiple times before we were told in February that she just needed a few more days. She ghosted us again and said the same thing in March. At the end of April after repeated attempts to get in touch again we finally received “95%” of our photos and Claire described what we were missing and promised that the final 5% would be coming soon. It is currently October 2024 and we have not heard a word from Claire since receiving our partial gallery after we last attempted to reach out. At this point we have basically had to make peace with the fact that we will probably never receive our missing photos, which is especially disappointing because they include our photos of our dances with my husband’s mom and my brother in honor of my late father. I really enjoyed our first couple of meetings with Claire so we are really disappointed and saddened to say that we would absolutely not recommend working with her for your wedding. She has shown poor communication throughout the entire experience following our wedding and we feel that we were repeatedly deceived by her when it came to the timeline of receiving our photos. We certainly would not trust Claire again to handle the important task of documenting such a special day and hope that she can grow from this experience and learn to communicate better with future clients.

. To find a photographer that we liked and that was also available on such short notice was no easy task, but Claire was always kind and attentive. We fell in love with her work and luckily she was able to book our wedding. Claire has great communication and it is very easy to speak with her. Not only does she capture the best photos, she will be your best friend by the end of the day. When we got our photos back our hearts melted and our minds were blown with her talent. We absolutely loved having her. We are so grateful for the beautiful memories that Claire helped us create!

r for her natural, organic photography/editing style and she has done an amazing job. It was easy to communicate with her and we appreciated how she rolled with the punches when we had to make a slight change to our engagement photoshoot location at the last moment (didn't realize how far of a walk our original spot was). Claire is wonderful and we highly recommend her!