Castle Couture

AZING job making the dress mine. We appreciate you all so much!!

have your back throughout the whole process. I had a dilemma the day of my wedding, and the staff at CC literally DROVE TO MY VENUE with the items I needed to ensure my wedding day went smoothly. Do not walk to Castle Couture, absolutely SPRINT!

ith my sales attendant Arianna, who helped me find my dress. They had dresses of all kinds in my size (14/16) and I was able to try on basically anything I wanted. After I purchased my dress, I also had my tailoring done there. At every appointment, the environment was so friendly and it made the whole process feel exciting and special. My dress was beautiful on the day of my wedding, although it did not bustle correctly. My dress was a Castle Couture exclusive Gemma couture brand and it was stunning in person. Truly-even pictures don’t do her justice! Highly recommend shopping here.

ne (I’m sorry i can’t remember who) told me to go to castle couture and i instantly felt so welcomed and Rebecca actually listened to what i wanted to see. I said yes to my dress 6/22 and picked my dress up a month later! They are so sweet and call you once the dress comes!

peak more highly of Castle Couture and wish I had ordered my gown from them in the first place. Sadly, I did not find "my" gown there, though I must say that I worked with Jaime who was absolutely incredible. It wasn't until after I had ordered my gown elsewhere did I revisit the Castle Couture website only to find the gown I purchased was a gown in my favorites, but it was never shown to me. When my wedding was cancelled due to very traumatic circumstances, I reached out to Castle Couture, as the salon that sold me my gown went from being exceptionally kind, polite, and welcoming, to cold, uncaring, and intent on inflicting more pain in an already painful situation. Marc could not have been nicer, more understanding, or helpful even though he had absolutely no reason to offer any advice to people who were not clients. He had no reason to take any time to speak with me. He had no reason to take more time from his busy day to try and help a would-be bride make the best of a terrible situation. And yet- he did so. He went above and beyond, and for that I am tremendously grateful. If this is the care they take for someone who almost was a client, I can only imagine that they take the utmost care of those who are clients. I cannot recommend Castle Couture more highly. I know that I will let be letting everyone know how wonderful they are and will be a client of theirs in the future.

t but it did and she was so kind and patient with me and my mothers questions. She made me feel comfortable and beautiful in my gown. While showing us potential accessories, she talked hairstyles and really painted a beautiful vision of what would look nice with my gown. She listened to everything we were thinking and guided us throughout the accessories like a pro. The seamstress was also amazing, she made amazing suggestions and I'm so excited to see the final product! 10/10 recommend.

perfect and then 3 days later, it was too tight. Couldn't reverse the alteration so a little uncomfortable on my wedding day. Overall, I don't regret buying my dress with them. I just wish the seamstress was a little more careful with the adjustments.

ade the experience so much fun. I went in so nervous and as soon as I tried on my first dress, all my nerves went away. She was very clear about pricing and the entire process & didn’t leave any details out at the end. I ended up trying on 5 dresses & once I knew I found the one, she made the moment so special. I was able to celebrate with my mom, sisters, future SIL & future MIL. I highly recommend Angela at Castle couture if you are searching for your dream dress there! Thank yoy Angela! You went above and beyond & im so lucky I had you!

esses similar to pictures of dresses I showed her but when she brought in her own picks, I was honest and told her I did not want to try them on because it was not my style. She understood and continued to bring out dresses of my choice. I used them for alterations as well because I needed minimal work (a hem and beads added to my straps). They are on the pricier side but I found my dream dress and couldn’t have been happier.

ed to what I wanted and pulled many dresses and listened to my opinion on each. I did do alterations there too and they did an amazing job!

like me". Alterations on the other hand were a bit frustrating. First, the alterations cost almost as much as the dress. They do not have payment plans - they stated their payment plan is "half now, half when you pick it up". My dress was actually too tight and it needed to be taken out twice. They sewed my belt in the wrong spot the first round, but was an easy fix to remove and re-sew it to the correct position. The bustle - my dress was a bit on the heavy side and the material for the loops were not strong enough to hold the bustle. My bustle RIPPED off my dress before the reception. My bridesmaids had to safety pin my dress...it took about 22 safety pins...and the bustle/train still kept falling down. For the amount that I paid for the dress, they should've used higher end material for the bustles.

ling, bruising and a scabbed area. I cry now every night praying I will not develop a scar on my back for my wedding day. When I contacted to speak with manager, I got an offer of 10% off a dress. Are you kidding me. Iv been caused bodily harm , offered no medical attention-you should be paying for my entire dress. Needless to say I did not buy my dress thru them. Iv contacted our lawyer and they want to sue the sales consultant, unless it scars then we can sue the business. So now they have completely ruined my wedding experience, hurt me, offered a pathetic 10% discount and I’m still left without a dress. Iv tried multiple times to contact the owner and getting no response. I will continue to contact , call, email, write every review, designer, news, radio station. Any one who will listen. To not care enough about you customers to offer medical attention. To then think 10% discount fixes the situation is absolutely horrible.

the third dress I tried on. The staff at castle was easy to work with, listened to what I wanted and helped me through out the whole alterations process to make my dress perfect. Alterations were a bit pricey but I spent the money to have the peace of mind that if something went wrong they could hopefully help resolve the issue easily. If you know a reputable and reliable seamstress you probably could skip using their alterations. I loved loved loved my dress and was very happy with my experience at castle couture.

ue what she was looking for and Mariam picked a variety of dresses to try and we wound up with something we never expected! Definitely recommend seeing Mariam at Castle Couture!

sses. Lori was amazing and patient, if we didn’t like our options she made it her mission to give us more selections or dresses. She treated us just like family.

ect wedding dress that fit my style and budget. They have a wide range of dresses to offer and were of the highest quality. My seamstress, Natalia, did an exceptional job of making sure that I looked absolutely stunning in my wedding dress. They listened attentively to my concerns/issues and went above and beyond to ensure that I was completely satisfied with the outcome.

erfect dress at Castle. The customer service in EVERY department is amazing. The dress selection and reccomendations from staff within a budget is great; they were very respectful of the budget I was trying to stick to. That being said, I did have a few issues. For starters they strongly encouraged me to order a size up even tho the model on the floor fit me perfectly and I was actively losing weight (I had already lost 10lbs which I informed them of). I understand not ordering a size smaller than I was at the time, that wasn't even on my radar, but to strongly reccomend a size up for no reason was wild, but I was so happy I wasn't paying attention like I should have so I pulled the trigger. I was told the dress would be in in July, but it came in in February, only 3 weeks after ordering. By the time alterations roll around, I had went down 4 dress sizes. I called to confirm that they could alter the dress, when it came in, or if it was possible to order a size smaller. They guaranteed they could alter it, while most alteration places usually say they can only take on 2 sizes, so I decided to bite the financial bullet and stick with them for alterations just to be safe. My alterations however were OUTRAGEOUSLY priced, more expensive than the dress itself, but since they promised to save the integrity of the dress I stuck with them. You can tell in pictures how massive it was on my chest. But for the most part alterations did a fantastic job with what they had. I just reccomend that you pay attention to the sizing and voice any concerns before ordering your dress!

htful, knowledgeable and kind. We had the best day that we'll remember forever and found the most amazing dress for her. Anyone would be truly lucky to have Angela and Gianna as their consultants. I also bought my dress at Castle Couture and would reccomend this shop to any bride.

thing the stylist had a solution to add things to my dress to make it mine! Every alterations appointment was smooth - the seamstress knew exactly how to alter my dress to make it fit me and make me look amazing! And then accessories - the jewelry department came to my final fitting appointment and helped me find the perfect pieces to match my dress!! Perfect one stop shop for any bride that is overwhelmed by going to multiple different stores to get everything together!

go and the closest "Say Yes To The Dress" experience you could get in NJ. My experience was not like that. Let's start with the good. I fell in love with a dress and we bought it. It was a dress I put on my wish list that the store asks you to put together. My consultant helped me find a beautiful veil to match and was encouraging, mostly. I was basically the only person at Castle Couture at that time (early weekday appointment) and I passed many CC employees -- none of which said anything to me. Ok, that's fine. We bought the dress. They sized me and I wish I asked then and there to see the sizing chart, b/c I thought I was being put in a dress that was too small, but we were caught up in the moment. Now here is where it gets bad. The next day I start to worry if I was put in the right size or not. When I was being measured, she pulled really tight on the tape. When I tried measuring myself with tape, and when my now-husband measured me, we came up with bigger sizes. Regardless, with their sizes or mine, the sizing seemed off based on what I found online. I called the store to confirm if the size was right. Before I move on, let me repeat that. I called to *confirm* if my size was right because I was feeling anxious about if I just made a $2k mistake (they don't let you make any changes after the purchase. Look it up - every other store does). It took awhile to hear back and I had to talk to many people. I was told by one of their bridal managers/stylists, "I have no idea why *consultant* put you in that size, that is completely not your size." Obviously, I chose to change the size while I still could. The designer hadn't cut the fabric for the dress yet, so we could do this. Days later, I get a SCATHING call from my consultant speaking at me with a NASTY tone telling me I made a huge mistake and the dress won't fit and it is all my fault. I call back to the other people at CC to ask what is going on and why they told me to change it and they say they have no idea what I am talking about and that it is all my fault. This went on and on. They continued to blame me for the error. They record all their phone calls, so they could've just rewound the tapes and heard it for themselves. Maybe they did! But instead, they blamed their customer. This was a long process. I was not going to stand for this, so I kept at it, and I was able to get part of my alterations paid for. I want to say that in the end, my dress was absolutely perfect and stunning. Drita in the alterations department is INCREDIBLE and I loved her. She did seriously amazing work and you would never know that we had this fiasco. I loved my dress. I just wish I would've picked it anywhere else. Castle Couture is a headache. Ask your wedding vendors and your friends that got married, and EVERYONE has a bad story about this place. Every one of my vendors had a bad story about CC to share, and that is not normal. Please take this review as a cautionary tale. CC, please take this as advice. Instead of your staff thinking they are royalty, you should treat your customers with respect. Brides do not need this kind of stress or rudeness from a bridal shop. Shame on your staff for operating as is and being encouraged to do so. I sincerely hope you make changes for the future.

working with Taylor, that anxiety quickly disappeared. I literally tried on 4 dresses and was done in less than 45 minutes. I walked in there, with no particular style, showed Taylor what I was thinking with a few different styles, and she grabbed 3 different ones like the pictures and then her own. Little did I know, her choice was the one. The minute I got the dress on, not even zipped, the tears starting flowing and I knew that was the one! Fiona by Maggie Sottero. I also had my alterations done here as well, and let me just say, best decision I ever made! Castle Coutures entire bridal team from start to finish are simply amazing and allow you to really enjoy your wedding process step by step! With how amazing they were from start to finish, a week after my wedding, we dropped my dress off to go through them for dress preservation and my dress will be mailed right to be home in approximately 6 weeks! Highly Recommend!

feel beautiful every time I put my dress on for her and through each step of the alteration process. I cannot say enough about how special she made me feel, right up to the day I took my dress home. The bustle was stunning and she made it so easy for my maid of honor to learn how to do it for me on the big day. She was a dream to work with

made me feel so comfortable throughout the entire appointment as well. My appointment was in the newly opened Crown room. I had an awesome experience there. So many personal touches and DELICIOUS treats and drinks. The décor in that room is absolutely stunning. I felt like a princess. With Christina's help, I did say “Yes to the Dress”🥹!!!! Make sure when booking your appointment via phone, you ask for the info on the new upgrades they have. Every bride needs to experience this, no bridal store does anything close to this!! Truly amazing.

ack to try on the dress it was almost perfectly fit alterations: 2 stars .. I didn't need a ton done, but even still my bridesmaids found a PIN in my dress from alterations which means they never finished! (it was in the underlay skirt so not the biggest deal, but thankfully they found it before it cut me!) On top of that, my bustle actually BROKE ..like not just came undone, I mean broke ...15 minutes into my reception that just seems wrong to me and idk if it's the alterations or the dress itself but I've NEVER seen a brides bustle break like that and I almost feel like they expect it to happen bcuz they have signs everywhere saying they aren't responsible for the bustle coming undone so they know it's an issue .. For the amount of money I paid, I expected much better

W Crown room. It is BEAUTIFUL! Christina had an awesome vibe and new exactly what to pick to narrow down to the dress of her dreams. Make sure to ask for the Crown room package updates when you call in for your appoinment. The detail, and personal touches made it so very special and no other bridal shop compares! We had such a truly unique experience and I recommend any bride future bride to go there. And if you can, book A Crown room package as its amazing. You wont regret it! Ask for Melissa in the call center to give you more information as she had a great personality and answered all our questions to make the process smooth,

k the most beautiful Morilee gown! The accessories department helped me pick the perfect veil and I couldn’t have been happier! THANK YOU CASTLE COUTURE for making me feel so beautiful on my wedding day!!

s know that I felt I was pushed around by odd sales tactics, which made me feel insecure for months to come until my dress arrived. 1.) I had been to CC for 2 shopping appointments & was told I cannot book a third, so I felt immense pressure to buy a dress for no reason [I don't know any other salon that does that]. 2.) When I bought my dress, I was told that I could easily swap out the under-skirt for a different color once it came in, but that is very much not the case. The in-house seamstress laughed at me when I asked if this was something she could do; she said it would cost nearly the price of the dress. So, I didn't end up swapping it, but felt this was another unfortunate sales tactic that left a very bad taste in my mouth. I was also very worried I'd hate my dress since it could not be altered the way it was promised. After trying the dress on at multiple fittings at a different tailor, I did end up loving it [thank goodness], but I would just advise any bride who goes shopping there to 1.) know exactly what you want in a dress, since there's a limit to how often you can shop there. 2.) question what the salesperson says you can/can't do with a dress via alterations. 3.) do not settle or feel pressured to buy. It's not worth the added stress, and you can probably find the dress more affordably somewhere else. 4.) Feel free to quote other seamstresses to alter your dress. 5.) On weekends there it is a very excitable environment - women buying dresses, ringing bells, shouting - so note that while it is definitely fun, it can be overwhelming, but don't get discouraged.

them. However, the alterations department at Castle Couture was a nightmare, and the problems started when I purchased the dress. I was told to purchase a dress that was 3 sizes larger than my chest (they based this recommendation on my hip size, even though the dress was a loose a-line with a ton of space in the hips), and during my initial consultation with the seamstress, I was told that the top/bust area could not be fixed to fit me properly. The proposed solution was to sew in huge cups. Only after I explained that I wanted to look like myself in the dress did the seamstress entertain the idea of tailoring the top portion. Even then, there was very little that she said could be done. ( BTW, I’m 5’9”, 145 lbs, size 8 hips and size 34B chest — not a particularly unusual body type). When I purchased the dress, I was also told that I could remove 1-2 layers of tool in the skirt, but this turned out to be untrue because the tool gave the dress the structure that it needed and without it, the front looked sloppy. I was left feeling so defeated and angry that I was given a false sense of confidence when I purchased the dress. Everything from that moment was a struggle, and the seamstress tried to tell me that the dress was tailored perfectly at every appointment, and it took me and my mother explaining the major flaws before she would consider making any changes. After 4 alteration appointments, I was told that the seamstress did everything that she could to make the dress work for me. I hated it. So, I took the dress to another seamstress (not at Castle Couture), and was validated in that the dress very poorly tailored. The cups that lined the chest were sewn in inside out, giving the dress a funky texture on the outside. There were threads left uncut in the inside as well, which made it look like there were raised lines on my chest. It also was not taken in around my rib cage nearly enough (about 2 inches), and Castle Couture did not have knowledge of a very simple technique to fix the gapping that was happening. There were other issues, too, but those were the most outrageous ones. In the end, I paid way too much for terrible alterations and I was pushed to buy a dress in a size that didn’t make sense—they did not take the actual form of the dress into consideration. I was happy to be able to get the dress “fixed” a few days before the wedding, but because of the time constraint, I wasn’t able to fix everything and I had to wear a wedding dress that didn’t fit me well on my wedding day. Although Castle Couture has a great selection of dresses and many of the staff were extremely pleasant, beware of using them for alterations, and don’t feel pressured into buying a dress in a size that you know will not work.

e, and incredible. I showed her pictures of what I was looking for and she brought me exactly what I wanted and even a dress that would've been a little more than what I was looking for. You never know unless you try! She kept me so calm and confident and helped me find the dress of my dreams at the first and only place I looked at. My maid of honor and my mother were treated just as wonderfully as I was and they really made us feel special. Highly recommend Castle Couture and Angela!

or me, Angela was my consultant. I explained to Angela what I was looking for, long sleeves with lace and a fitted dress. Every single dress I was given couldn't have been farther from what I asked for, mind you I was never even given a long sleeve dress to try on. I told her I did not want a strapless dress and I was brought a strapless dress. I was given Cinderella ball gowns and blush colored beaded dresses that looked like they were for the mother of the bride/an evening gown. When she asked for my budget she rolled her eyes. When I asked for a low back dress she told me "no, you don't want that". When I asked for a lace long sleeve dress (again) she said "that will make your arms look even bigger" and never got one. She had such an attitude throughout the whole appointment and kept making little digs, I couldn't wait to leave. As the session was ending and I was changing, she asked me if I had been anywhere else yet. I explained this was my first stop but we were going to Kleinfeld's this afternoon. She immediately stood up and said "well they aren't going to have your size, so prepare yourself for that." Mind you, I'm fitting in dresses that range from 10-14. She clearly has some personal issues she needs to iron out and is definitely in the wrong industry. Absolutely unprofessional and appalling that this is the way they speak to people. I am so glad my experience at Castle Couture was so horrific because when I went to Kleinfelds and said "yes to the dress", it made it that much better.

ty of options. But the minute I purchased my gown, it was as if they were completely done with me. The associates helping me initially were reassuring and really sold the fact that I could add sleeves or any jacket I wanted to really customize my dress. They sold their in-house seamstress and made it all seem like it would be a seamless process. This was such a scam. They ordered my dress a full size too big even though I insisted my weight does not fluctuate. So my alterations cost nearly as much as the dress itself. They insisted I had plenty of time to order fabric to custom make my sleeves/jacket and that the consultants at my fitting would help out. Once I got to my fitting, they completed changed their tune and said I had no time left. I had to fight to even have the seamstress come over and when she did, she seemed totally unsure she could deliver on any kind of custom made item. They quoted me an astronomical price for the alterations and the custom made jacket that they were not even convinced they could make. Honestly you are better off going with a local bridal boutique or shop off the rack. The bridal industry is tough enough to navigate without the stress of people trying to scam you for every penny. This was such a heart breaking experience.

esses that continued to get better with each new dress. Rache pulled an Eve of Milady dress as my last dress, and I WAS IN LOVE! I knew that was my dress the minute we added a veil and an off the shoulder sleeve. I HIGHLY recommend Rachel for your visit to say yes to the dress :) For alterations, go with Lisa! She is absolutely amazing and was such a joy to be around. She made my dream dress fit me like a glove. XOX THANK YOU CASTLE COUTURE, ESPECIALLY RACHEL AND LISA :)

ing several other styles we finally found the one! I highly recommend castle couture they have ranges of styles and everyone there is so nice

. She was budget conscious and was still able to make my dream dress (and veil!) a reality. It really was like she was a friend during this and not a salesperson which was refreshing, comforting, and made everything so special.

ave a large budget range and almost all of the dresses were on the lower end, with no pressure to upsell or rush through. I highly recommend!

tore’s instagram, she was able to find it quickly so I could try it on. I definitely fell in love, but Kristen wanted me to make sure it was the one. So she selected similar dresses to try on, so I could compare to the first one. Even after trying on several other dresses, the first dress I tried on was it, and I said yes! I had my “try on” appointment several months following my selection. The dress was beautiful, except for a factory oil stain on the front of the dress. Before myself, or my mother could become upset over this issue, a store manager, Colleen, jumped in quickly to assure us that they would be contacting the dress company to send a new dress without a stain. I waited about 2 months for a new dress, and sure enough it was clean, and perfect!! During this process, I would call the store to see the status of the order. Colleen would always answer, and provide peace of mind that it will arrive with plenty of time for alterations (which it did). During this time, I did have to push my wedding from April 2021, to January 2022 due to the pandemic, but I knew my dress would have been ready for my original date, all thanks to the team at Castle Couture. My mother also purchased her dress from Castle Couture, in Fall 2020. Her dress came in on time, without any problems. Once both of our dresses were in, we scheduled accessory appointments, and fittings with Castle Couture because we could trust that they would do an excellent job. Our accessories consultant was so helpful, and understood both of our different styles. She found jewelry, and in my case a veil that suited the dress so well. We both had the same seamstress, Natasha, who was an absolute professional!! For my mother’s dress she reduced the length of the gown, so it fit her body better, and designed a custom jacket. My wedding dress needed to be taken in, and provided a bustle. I really loved the lace on my train, and Natasha created a beautiful bustle that did not hide any lace! We were highly satisfied, and loved the experience from start to finish! I would recommend going to Castle Couture for the full experience of wedding dress shopping, styling, and altering to any future bride or MOB I know! Thank you so much!

ever felt pressured or rushed. They listened to me and completely nailed my vision! I said yes to the most amazing dress and overall had a wonderful experience. I highly recommend Castle Couture - ask for Kelly and Jamie!

st and only shop I went to because my stylist helped me find "the one" on my only visit to the store. I can't speak to their choice for jewelry or other accessories since I only purchased my dress here, but my experience was very great. They were communicative with shipping and pick up dates and times. I got alterations done at a different location (local seamstress) because I have heard less-than-stellar things about that as well. All in all, great selection, communication, and support and guidance to help you find "the" dress for your wedding!

I never felt pressured or rushed to buy anything. Amber was really great with asking about what I liked and didn’t. She would also give me the reassurance I needed to hear when I felt like I was being too picky or was feeling overwhelmed with my family’s opinions. I highly recommended booking Amber for you bridal appointment!

ht my veil from them. Overall, I had a good experience. I gave 4/5 stars because at times during alterations they are a bit disorganized and you do kinda get a factory wedding dress shop vibe.

felt pressured to buy a dress at any point during the process. Kristen was my bridal consultant and helped me try on more dresses than I could count and had no problem with me going back and forth between two dresses until I made a decision. The dress ended up being slightly outside of my initial budget but was worth every penny. Alterations went smooth despite me giving birth to my son 2 months prior to our wedding. My dress was absolutely perfect and I highly recommend Castle Couture.

ttentive to my needs and so incredibly caring. I cannot say enough nice things about Miriam and how beautiful she made me feel!! We ended up finding my dream dress with the first dress that I tried on and the moment was absolutely magical. I am so grateful to Miriam and Castle Couture for helping me to find my dream dress for my wedding day!!

ion. The woman we worked with had me try on a few different styles to be fully certain of the one I wanted, and once we decided on what type, the selections she pulled were gorgeous! When I tried on "the one," I knew it was it! They also had a good selection of veils that I got to pair perfectly with my dress during that moment. I also loved the selection of hair pieces and jewelry - and the manager at the jewelry section was such a pleasure to work with! She has such a great eye and helped me select a few pieces based off of what I was thinking initially, made her own suggestions, and let me try them all on with my dress during my fittings so that I got to see what the full look would be like. I actually went with a lot of the pieces she chose for me! Also trying on the pieces with my actual dress and veil during my fittings was such a game changer. It really helped me envision the whole look so I felt 100% confident about each purchase versus guessing if something I bought online or at a different store would work with my dress. I will say that the alterations process is why I gave this 4 versus 5 stars. Alterations are pretty expensive here, but I went with them thinking that since its within such a large store, they'd know how to do these the best. There were four fittings total. The first two went fine, but during the third one I realized a few changes weren't made yet (like my inner lining hem really poking out/being uneven and my straps never feeling like they fit right). Everything felt great my last fitting, but on my wedding day the straps felt lose again and there were a few fly-away strings on the back part, but nothing detrimental! I will also say that style of bustle they suggest isn't for everyone, so know your options when you go in. Overall great bridal experience and a strong choice for people looking for a one-stop-shop too!

d and helpful. She always greeted us with a smile and knew exactly what was needed to make my dress look perfect for the big day! If you decide to get your alterations done at Castle Couture, look no further and book Drita, you will be in good hands!

t like it was a bait and switch. Now we are trying to figure out how to get our $3,300 dollars back. We were told to sell the dress by the manager which hasn’t even been delivered to the store. We purchased the dress in June. Underhanded practices, kind of sleazy undertone for such a well known business.