We hired Matthew Lane to shoot our wedding in June of 2016. The day of the wedding he called my wife to say he had car trouble and couldn't make it but another photographer was on ...the way. The other photographer showed up late and did an OK job shooting our wedding. It was a hassle just to get ahold of Matt and we finally just ended up getting our unedited photos from the fill in photographer and did the editing ourselves. Finally after a letter from a lawyer and going to the local news, Matt got us some poorly edited photos but still no specialty editing, prints or USBs with our photos on them. At that point, I just asked Matt for a refund and didn't hear back from him until I left a negative review on his new photography business' page on Facebook. He finally offered us a partial refund, over a year after the fact, which we took but we would've much rather had everything we paid for.
