My husband and I had a wonderful experience during our initial meetings with Ginger. She was warm, down-to-earth, and easy to connect with, and we immediately felt comfortable work...ing with her. Throughout the planning process, Ginger was highly responsive, typically replying to emails within 24–48 hours. The ceremony script she created for us was beautiful and exactly what we had hoped for. It felt personal, meaningful, and perfectly captured the tone we wanted for our wedding day.
The reason I cannot give a fully positive review is that on the day of our wedding, a different officiant, Jenny, performed the ceremony instead of Ginger. At no point before the ceremony was I informed that there would be a substitution. As a result, I walked down the aisle expecting to see Ginger and was surprised to find someone I had never met or spoken with before. This was disappointing and took me by surprise during an important moment.
To Jenny’s credit, she was kind, professional, and did a nice job delivering the ceremony. However, she did mispronounce our last name several times during the officiating despite having been told the correct pronunciation beforehand.
Overall, I was very pleased with the planning process, communication, and ceremony script that Ginger provided. However, the lack of communication regarding the officiant change on the wedding day significantly impacted my experience and is something I believe should have been communicated.