Was very disappointed in their service, used for rehearsal, wedding, video and photobooth. Please see below:
- very few pictures were taken of guests, in fact don't even have a pi...cture of each table from the wedding or at least one picture of each guest. Was told after, if I had wanted pictures of guests I needed to tell them in advance.
- the few pictures I have of the reception were done via 'action photography' which I had never heard of until after. Basically meaning random shots of people. No smiling at the camera, with random faces. Was told after if I wanted pictures of people smiling and looking at the camera I had to tell them in advance.
- the photographer did not know his angles. My husband is very tall 6'5". The majority angle photos taken were taken from down low to up high, making me have a double chin and my husband look like a giant. Out of every 20 pictures taken, there are about 2 that were flattering.
- hired them to do my rehearsal dinner. No pictures were taken of my parents or family on initial release. I had to pay extra for the pictures not provided originally, and sort through to get a picture from the rehearsal dinner with my family in it (though I had specifically made a point to have the photographer take the pictures during the rehearsal).
- My understanding of a wedding video is to have the ceremony recorded entirely. What was provided were short clip highlights, almost like what your iphone makes. I was told after, this was in the contract and I admit I did not catch this. I ended up paying extra to have the full video of the wedding ceremony.
- Photobooth had a lot of accessories and went well. Would recommend the photobooth.
All of the above I admit could be because I assumed that a photographer would 1. take flattering pictures of bride/groom 2. automatically take pictures of guests and not need to be told (what were they doing for all those hours?) 3. a wedding video includes a full wedding ceremony.
Felt nickeled and dimed, had to pay extra for all the photos taken Then required to take time and sort through as well as pay for my wedding ceremony video.
For example, I had the photographers there for 1.5 hours while bridesmaids got hair/make-up. They released about 20 photos from that entire time, with 10 being pictures of my wedding dress or accessories on the hanger. Total waste, what were the 2 photographers doing that whole time? Had to pay extra to get the pictures not released, and I still don't have a picture of each bridesmaid getting either their hair or make-up put on.
I'm sure they could be a great service, IF YOU SPECIFY DOWN TO THE PICTURE WHAT YOU WANT. As the bride, I didn't think I would have to micromanage the photographer and could enjoy the day. Because I didn't, was completely disappointed.