Hired this company to DJ for our wedding, and though their rates were cheaper, we got what we paid for.
Prior to the wedding, we had a very difficult time getting responses in ema...il communications with Mark. Both us and our coordinator would need to send multiple emails over the course of weeks to get a response, and information on timing and coordination would not get through. We also got a call the Tuesday the week of the wedding saying that he had not received any of our forms, but we had submitted them literally months before on his platform that he made.
Our biggest complaint is the day of the wedding, every song would play in it's entirety. This was unusual in a dance setting where a 4+ minute song would play all the way through. When we asked about it, we were told they did not have the software to blend songs together, which I assumed to be a core job of a DJ. They essentially put on a playlist that we had built and called it a day. This was further evidenced by finding that more often than not the DJ was away from equipment in other rooms during the dace section. This was highly disappointing.
On more minor notes, they also failed to follow some of the playlist instructions that we provided through their own website. This included playing a different song for opening the dance floor, filtering genres of music we had added because of the age group, playing only clean-editted songs through no request of ours, and playing songs we specifically requested to save while the bride and groom were present while we were outside taking photos. They also failed to loop the song the bride was coming out to so there were ~10 seconds of silence when the song should have been playing (which was a pretty big portion of the bridal entrance)
We have tried to reach out since the event to address these issues multiple times and have heard nothing back. I would feel comfortable endorsing them for providing sound equipment, but the actual DJ services were lacking.