Barn on the Sombrilla Ranch, Pagosa Springs, CO

me she could use the chef’s kitchen in the barn. WHAT A JOKE. The fridge was disgusting (see photos). The counters were covered in rat poop and pee (photos). After scrubbing for hours I was still getting nasty napkins (see photos). I found a mouse in the trash can we had to bring out to the field and free there. There was rat poop piled up all over the cabinets (see photos). IT WAS UNSANITARY. I cleaned for hours although I was charged a $525 cleaning fee that was never returned. I was initially very shocked. I do excellent research for trips and read all reviews. This place had 5 star reviews. Well now I know why. Upon arrival and after she heard our unsanitary kitchen complaints she tried to get my group to sign a waiver (see photos). This waiver waives your right to leave a bad review. It’s so unenforceable in so many ways. So I told all 9 ladies not to sign it. Not that it would have been enforceable anyways. But it was glaringly obvious in reading this that this is why there are no online reviews that are bad. She’s scaring people out of leaving bad reviews with this waiver. DO NOT COME HERE WITH DOGS! When we arrived on the fridge and in the “welcome” book (which was more a book of threats and fines) it said that she would kill your dog if it barked. (see photos of exact language). Now the real bad. She literally almost killed a guest of ours. One lady had a heart condition. We were guaranteed upon booking and before paying heaters would be provided because we are from CO and know that there are 40 degree swings in May. We get there to some rigged up little buddies (2 per tent) to a huge propane tank (not the ones meant for it because those can’t be refilled and are expensive so again Sandlin cutting corners with no regard to human life). The rigged heaters leaked the first night (surprise). There was NO CARBON MONOXIDE detectors. We were lucky we woke up or we all would have died. We woke up to the propane leak screaming like a tea kettle. The whole tent was full of propane. Some of us couldn’t move, some were sick, some very sick throwing up, all of us were very disoriented from the propane exposure. Of course we turn it off air out the tent and go to sleep cold. The next morning we immediately informed Sandlin of this and that one lady was so sick she had to leave after one night. She said she’d refund the lady for the BNB she had to get but later didn’t make good on that promise. She said 3 nights in a row she’d send out new propane heaters that didn’t leak and we kept getting the same ones. This forced us to sleep cold without because of fear of dying in our sleep. It is terrifying she has people sleeping in those without any type of detector for the exposure to propane fumes. INSANE. The barn wasn’t heated so basically unusable it was freezing so we did yoga, ate meals, and hung out outside by the fire most of the time there. We were finally offered a refund of a whopping $150 of the 4K I spent and when we accepted this via email she began to ghost us and never refunded a dime. After the propane incident 3 women were so terrified they didn’t even stay the other 2 nights and went out of pocket on a nearby bnb ($600 cost to them). THIS PLACE IS THE DEFINITION OF INSTAGRAM VS REALITY DO NOT BE FOOLED! BEWARE! DEATH TRAP TO YOU AND YOUR DOG!