One of the worst experience I had with this company.
I reserved a limo for 6 people for a birthday celebration.
The Limo arrived without any gas. And not only that limo was dirty, ...they had put some duct tape to prevent water leak from the sun roof area. The duct tape appeared to be weathered and was peeling off.
It was raining hard and water leaked like a water fountain. Ladies dresses were wet. No alternatives were provided and no attempt was made to remedy any of the situation.
We had to use red plastic cups to capture leaking water and purchased and used some paper towels from the gas station while Limo was being filled.
What I do not understand,
Why would you send a limo with known leaking problem, you obviously knew it since you put the duct tapes as a remedy.
Also, why send car with empty gas tank and have ladies wait while your car is looking for near by gas stations.
Who serves quality drinks in disposable red plastic cups. What happen to wine and cocktail glasses culture?
Additionally, the driver tried collecting extra gratuity claiming that the cash gratuity is going to the company instead.
I paid 130/hr with an additional 20% gratuity. I also paid for extra 2 hours at 130/hr in the end since we arrived late.
I should've known better when they demanded payment to be made via zelle.
This company is a worse with third class setup. I will never hire this company again for any of my transportation need