Ambient + Studio

to me on my wedding day when I said hello. I was informed they would be taking the temperatures of my guest but they did not- very disappointing considering covid. Overall, my wedding was great, but communication and friendliness could be improved.

place lacks is communication and professionalism. Jason the main guy I spoke with was awesome! He even called several times before the event to check in. The day before, during, and after he was very kind. Paul I believe his name is was also very kind and helpful. My problem came with one of the staff who was rude during set up and made me feel uncomfortable to even ask simple questions like what time they planned on setting up the round tables which I believe was reasonable since my help wanted to set up decor. I was not trying to rush but come on...The next issue came with no communication. In the contract that I signed over 1 1/2 ago stated that the place must be left the way we found it. This is fair and obviously I agreed to it but on your wedding day the last thing you’re thinking of is the contract. Through a mini argument the bridesmaids were about to clean up but Paul just told them to leave and that he would do it instead. This was very awesome of Paul but I only wish he would have just let them clean up or reminded us 2 hours earlier so we could have had a big group help. Due to the staff cleaning up a list of things went missing. This was very disappointing and when asking the venue about the missing items nothing was found so either it got thrown away or taken. Which I understand the frustration of having to clean but my bridesmaids were going to do it so they could have been more careful and respectful of our things. Jason was kind enough to ask all staff and give us details on what they said but still nothing was found besides our sanitizer. Also when speaking to many, many, many guest, I found that there was no uniformed police officer. One guest who works for Atlanta PD went looking and couldn’t find him/her. This wouldn’t have been a big deal but again no communication. The place is beautiful so on that front it’s worth the headache BUT make sure you ask questions and really make them accountable.

e loved that they don't require specific vendors or packages, allowing us to make our wedding very personal and perfect for us- while staying in our budget. The staff was very communicative and laid back through our entire planning process- adding and removing rental items as our vision evolved. I loved that there was enough space for the whole bridal party to get ready, separately, without running into each other and ruining our first look. It was amazing to see my dream wedding in real life in this space. I couldn't imagine getting married anywhere else and can't say thank you enough!