A Catered Affair

a thing when it came to the catering. Chuck and his staff took care of it all. From set up to clean up. If I could give them more than 5 stars I would!

y happy with the results.

mend a catered affair!

cleaning up the tables ! Also chuck knew I liked the appetizers we had and the attendant brought them over to me ( bride) right when we sat down at our table! Amazing food quality for an awesome price !

elpful with which alcohol to get for the bar and how much to spend. Everyone loved the food. They arrived early to get the food set up! It’s so nice that they offer food and bartending service! Definitely recommend!

ack within hours normally to answer any questions!! The food was amazing which I’m so thankful for since I never was able to try it before hand since we change caterers last minute. The Mac and cheese was to die for!! They helped make my dinner go so smoothly! 100% would book again.

food was amazing. His staff was on point and their was no need to worry. We will use them for any future cater events we need.

ice we got, was a little inconsistent to what we were promised. We tried the food before we selected our menu and it was super delicious so I was really excited, however, at the actual reception a few of the foods I was most looking forward to were cooked inconsistently, which was pretty disappointing. Also, we were supposed to have 4 attendants, but it did seemed like they were short staffed. We were also told that 2 of the 4 attendant would stay until he end of the evening to take out the trash. They did take out the trash after dinner, but left shortly after so my family and some guest that stayed to help clean up ended up taking out the trash at the very end of the night. I do have to say the attendants that were there were very nice and were hustling to make sure everything was ready on time. Overall, I don’t regret selecting A Catered Affair for our wedding day because it was good food (which few exceptions) and selection at a good price. I would recommend that brides inquire about A Catered Affair to catering their wedding.

he wedding. They quickly brought more plates as soon as the realized they ran out. My guests complained of dry chicken, but everything else was otherwise good. Thank you for your service.

es at our event I stopped payment on the check. I was very dissatisfied with the service that was offered by your company. We ran out of salad and mashed potatoes. When I asked one of your servers to send John to speak with me about this problem, she instead disregarded what I asked and allowed me to stand-by waiting for him. This was completely unacceptable. If that was not bad enough, to run out of food when not everyone that we expected showed up. We also had issues with your staff leaving the event early. We paid for servers to fill water glasses and to have a bartender on-site. Instead no bartender arrived and they just put a server at the bar. They had to be told to fill water glasses about half of the way through our dinner. I do not know what the purpose of having 10 servers on site was to stand around. Additionally, I do not believe there were even 10 servers that attended our event since only 2 vehicles arrived, one which only had 4 servers in it. We were promised over a year ago when we booked that you would be on site with your crew. You were no where to be found. We were told you would be on-site until everything was ready to be picked up. Instead there were cake plates being taken back and your staff packing up before we even finished serving cake. My mom had to go inside our house and get plates to finish serving cake. The services at our event was completely unacceptable. This does not even begin to cover the problems we had on the day of our wedding. Also, we were away on our honeymoon and that is why you could not reach us. I clearly have found that you do not know how to run your company, as no one would pay out of a check that had not been cashed. I also do not appreciate a nasty email about a gratuity check, which was not earned, nor was it required by the contract. Nor is it appropriate to reach out to my parents, at their place of employment, as my husband and I are adults and we were the one's paying for your service. Regards, Kayla Ellis C chuck@acateredaffaircincinnati.com Reply all| Thu 7/5, 1:16 PM Ellis, Kayla Hello Kayla, The check that you gave for gratuity has come back as not being paid. Are you able to contact me please about this. I have emailed once already, and I have called twice now, but can not leave you a message. If I do not hear from you in the next 24 hours or so, I guess I will reach out to your parents to see if they can contact you. Thank you. Sincerely, Chuck Webster Catering Director A Catered Affair 513-827-9022 (Office) 859-307-0124 (Cell) email: chuck@acateredaffaircincinnati.com A Catered Affair Website

s on never running out of food or anything and yet they had to send my dad out (THE FATHER OF THE BRIDE ON HIS DAUGHTER'S WEDDING DAY) to get chips and other food because they ran out so fast. They claimed people ate too much and we allowed the DJ and others to eat...? Yet while planning my Dad mentioned rounding up for the food because he didn't want to underestimate and apparently the two owners told him that would not be a concern as they never run out of food. My dad ended up missing my first dance with my husband AND almost missed the father daughter dance because he was out buying more food. Probably would have laughed it off, IF they hadn't ran out of the only drinks they needed to provide and hadn't called my dad THREE times to turn around while out getting things because they kept needing more things. The servers were pretty nice, however they seemed like it was no big deal that they were so unprepared for a pretty big day for someone. The owners offered to make it right by attempting to give a little bit back as a refund, but never followed through. Would not recommend this business to anyone. *Also after posting this review on FB, The Owner messaged me threatening to sue me for a public review

ad with the soft goat cheese!

rdable pricing. They also offered us an additional discount for making a larger downpayment when booking, which was a nice savings for us up front. One of the main reasons we selected this vendor was their willingness to be so flexible due to one of the people in our bridal party that has severe food allergies. When we considered booking, they assured us that they would be able to accommodate her special dietary needs, but when we went to provide our final head-count and menu, they indicated they couldn't accommodate her needs after all. They were just too severe for them to handle. This was unfortunate and we weren't happy about it, but everything else had gone so well, we opted to select a few alternative options for her. We went back to John and asked if we could get her a separate meal, with just a plain chicken breast, plain baked potato, and a fruit up for dessert. John indicated that they would be able to accommodate that. We followed up on separate occasions prior to the wedding date and they indicated each time that they had the special meal noted and that it would be there with no issue When the dinner portion of the evening began, our bridesmaid asked them for her special meal. The main caterer had no idea what she was talking about. He immediately came over to me to confirm and we indicated we had been told it would be provided with no problem. He called the main office and they told him that they had failed to provide the meal. I was incredibly unhappy when I heard this. He did go the extra mile though to find out there were several things on our buffet that she could eat without issue. So, while she was still able to have a meal (with no dessert because the fruit wasn't provided), it wasn't the meal they had promised times prior. Other than that, the food was delicious. We received rave reviews all night long about how good the food was. Many people went back for more than serving. I was thrilled with their prices and the quality of the food, but the special meal not being provided was a definite issue for me. It didn't ruin the evening and I would still recommend their services. The food really was exceptional and their prices are excellent!! I would just say that if you had a special need for a meal, you may want to provide that yourself instead of relying on the vendor.

y & were all ready to go. everything was in place & served perfectly plus we had a bartender help with bar service. Very polite & efficient staff. could not have been more pleased with the process from beginning to end. will use again without hesitation

t compliments all night about how good our food was! Thank you!

food was excellent and we received many compliments on it .... the best complement was the number of people getting seconds and even thirds! The staff was also very kind and so helpful. Thank you A Catered Affair!

especially appreciated their suggested menu. The extra time and effort he put in were certainly worthwhile. It was a joy for me to work with such dedicated and talented caterers. Thank you so much for all your hard work. Just writing this makes me hanker for their cooking.

k and his staff were so helpful and their smiles and upbeat personalities made our reception even more special. They were wonderful