26 Bridge

issues during the process of wedding planning, including rude and unprofessional staff members. Our family helped fix the placed until past 1AM on wedding night. Book elsewhere.

king as a wedding planner and had various events at their locations. For my own wedding, 26 Bridge seemed to be up to par with other empty lot venues like the 501 union. As we had our wedding delayed due to both of us being healthcare providers and frontline clinicians, we were ecstatic to move forward with BK Venues. Finally, we’d be married! It went downhill after booking. In terms of the biggest issues, there was a leak with water gushing during our wedding day. They bought out buckets and mops and it went on for 30+ minutes. They cleaned up their mess and offered no apology to us. At the end of the same night, their cleaning staff told us to sweep the venue. There was no confetti and it was regular event trash, which is their job. We were in our wedding gear with our family, sweeping at 1AM. When their staff did finally decide to do their job, they threw out our belongings and we had to dig it through the trash. For reference, our wedding of 150 guests cumulatively cost $65,000. It’s not a small amount and takes a lot of sweat and effort to host a wedding. All down the drain when you end your wedding day digging through the trash. We’ve been processing this and we’re nothing short of heart broken. I’d also like to add that their email system has various staff members replying instead of a continuous chain with an assigned individual, so there is constant mix ups. We were offered a 1 hour rehearsal time the day before our wedding, along with a final walk through. We ended up skipping the final walk through and went for the hour of rehearsal time. We were advised a cleaner would come to shut down the space, but he hadn’t, so the 5 of us finished our rehearsal and were standing around talking. This man then comes up to us, who didn’t speak English, so we couldn’t understand him. So, he called Darleen and communicated in Spanish that he was waiting for us to leave. Totally fine, but she decided to be rude to us the day before our wedding as if it’s not a massive failure on BK venues part to schedule an hour rehearsal a day before our wedding (they provided zero flexibility on the date of availability). Overall, BK Venues is an unprofessional company all around. They violated the terms of their contract and that’’s acceptable by them, but they seemingly don’t have issues degrading the recipient of the contract for minuscule issues. In my 10 years of experience in wedding planning, I’ve never seen anything like this and can’t believe it happened to me for my own wedding. Sincerely, Dr. Eva Sultana

after for a better place for our wedding. Thank you so much!

our initial walkthrough in February of 2018 to our rental date in June of 2019. Despite being assured a crew would come in an “touch up” the space before the wedding, most of the issues weren’t resolved. We booked 26 Bridge in February of 2018 after doing a full walkthrough of the space. It was perfect. Fast forward to March of 2019 and the space looks... different. It was clear the venue aged without any maintenance. It looked like a run down catering hall, with the walls weathered from extraordinary use. It looked much different from our original walkthrough. It turns out the venue saw a drastic increase of demand (usually booked 6-7 days a week) but BK Venues did not take measures to keep up the general maintenance. The surprising demand of the space is something that they conceded was happening. We were upset- we paid a very high rental fee for the day based on our initial walkthrough a year before. We felt we were not getting what we contractually agreed to. After reading through the contract we noticed there was no mention of the condition or upkeep of the venue which was unfortunate. There was nothing we can do and Adam made sure we knew that. His answer was basic- not everyone complains and people are still booking the venue at an even higher rate than what we paid. He did agree the space was worn down, but there was not enough downtime to rework the wallpaper or other issues. The venue was booked consistently through our wedding day in June. The best we could do is warn others of these issues and hope others bring this to their attention. Please don’t make the same mistake we did.